Sales and Operations Consultant

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Position Summary

The Consultant provides clients with a superior experience throughout their lifecycle with Cotality. Working closely with clients through deployment on Restoration CRM and DASH, and beyond, this role builds meaningful relationships to ensure clients realize maximum value from Cotality’s software.

Critical Job Duties

• Implementation & Adoption: Manage and coordinate client implementations by driving software adoption, best practices, and client accountability through email, phone, and in-person interactions.
• Consultative Analysis: Analyze client business practices to guide necessary process transitions aligned with industry best practices.
• Deployment & Setup: Set up new client databases, CLC teams, contacts, and assigned learning paths.
• Client Engagement: Lead hand-off calls with Sales to align on deliverables, and host weekly client deployment meetings to establish methodology and practical application.
• Ongoing Relationship Management: Maintain calendar availability for client meetings, develop long-term client relationships, and support the Help Desk team when needed.
• Project Support: Contribute to special projects as required.

Job Qualifications:

Qualifications & Requirements

Required

• Experience: 4+ years of professional experience in customer service, client enablement, sales, operations, or a related field.
• Problem-Solving: Proven ability to analyze complex business problems, identify resources, and independently drive solutions.
• Communication: Exceptional written/verbal communication skills with experience presenting to diverse group sizes.
• Self-Management: Self-directed with strong prioritization skills and minimal need for supervision.
• Technical Aptitude: Strong computer skills with the ability to quickly master new software platforms.

Nice to Have (Preferred)

• Education: Bachelor’s degree in a related field.
• Domain Expertise: Demonstrated knowledge of Cotality products and Restoration industry practices to serve as a Subject Matter Expert (SME).

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Annual Pay Range:

66,900 - 80,000 CAD

Annual Pay Range

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights include:

• Time off: Generous vacation accrual and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Extended Healthcare and Dental plan with mental health and wellness support offerings.

• Retirement: Registered Retirement Savings Plan (RRSP) with company match.

• Financial Perks: $500 annual well-being stipend

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality's Diversity Commitment:​

Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences. 

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Equal Opportunity Employer Statement:​

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace. ​

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Please apply on our website for consideration.​

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