Revenue Operations Manager

What to Expect:

Working at Ampa is a rare chance to help transform global mental health and save millions of lives — a level of impact that demands deep commitment. Success here requires resilience, adaptability, and the discipline to put in long hours. If you thrive in a high-intensity, fast-changing environment and want your work to truly matter, you may do the best work of your life here.

Role Overview:

We are seeking a hands-on Revenue Operations Manager with deep HubSpot expertise to own, optimize, and scale Ampa’s CRM, Marketing,Customer Support, Commerce,  and revenue operations infrastructure. This person will serve as the internal HubSpot administrator and strategic partner to Sales, Marketing, Customer Success, and Leadership.

You will design workflows, improve reporting, maintain CRM hygiene, support pipeline management, and build scalable operational processes that help the Growth team move faster and make better decisions.

This role is ideal for someone who combines technical CRM fluency with strong business judgment and operational rigor.

Key Responsibilities:

HubSpot Administration & Optimization

• Own day-to-day administration of HubSpot CRM
• Configure and maintain pipelines, lifecycle stages, properties, permissions, dashboards, and automation workflows
• Build and optimize lead routing, scoring, nurturing, and handoff processes
• Maintain CRM hygiene, deduplication, and data integrity standards
• Manage integrations between HubSpot and other systems/tools
• Own Customer Support /Success tools, like Health Scores and Help Desk
• Own Commerce Ops, including invoicing, payments, collections, AR reporting

Revenue Operations

• Partner with leadership to improve sales processes and operational efficiency
• Build reporting and dashboards for pipeline health, forecasting, conversion metrics, and rep performance
• Analyze funnel performance and identify operational bottlenecks
• Create scalable SOPs and documentation for GTM processes
• Support territory planning, attribution tracking, and revenue forecasting

Cross-Functional Enablement

• Collaborate with Marketing on campaign tracking, attribution, and lead management
• Support Customer Success workflows and lifecycle automation
• Train internal teams on HubSpot best practices and process adherence
• Act as the primary point of contact for CRM troubleshooting and process improvements

Strategic Projects

• Evaluate and implement RevOps tooling and integrations
• Support scaling initiatives, including outbound sales infrastructure and automation
• Help define KPIs and operational cadences for the revenue organization
• Recommend process improvements based on data and operational insights

What We’re Looking For:

• 3–7+ years in Sales Operations, Revenue Operations, or CRM Administration
• Strong hands-on experience administering HubSpot CRM required
• Experience building workflows, automations, reporting, and dashboards in HubSpot
• Strong understanding of B2B sales funnels and revenue operations
• Advanced spreadsheet and analytical skills
• Experience with integrations and data management tools preferred
• Strong communication and project management skills
• Comfortable working in a fast-paced startup environment

Preferred Experience:

• HubSpot certifications
• Experience in healthcare, health tech, SaaS, or startup environments
• Familiarity with outbound sales processes and pipeline management
• Experience with tools such as Apollo, Clay, Gong, Zapier, Salesforce, or BI platforms
• SQL or light technical/data skills are a plus

What Success Looks Like:

• Clean, reliable, and scalable CRM infrastructure
• Accurate reporting and forecasting for leadership
• Improved lead conversion and pipeline visibility
• Reduced manual work through automation
• Strong operational alignment across Sales, Marketing, and Customer Success

Why Join Ampa?

• Real mission. Depression is one of the biggest global health challenges of our time — and we're doing something about it.
• High-growth environment. You'll have real ownership, autonomy, and a clear path for success.
• Category-defining technology. Grounded in clinical science and built on scalable engineering.
• A seat at the table. Help shape sales strategy, GTM, and customer experience from the ground up.
• Competitive comp + equity. You'll be rewarded for your impact in a high-growth company with serious momentum.

Logistics:

• Work Mode: In-person, Hybrid, or Remote
• Locations: Bay Area or Remote
• Employment: Permanent