Revenue Manager

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

About the Role:

This is a remote role. Monday-Friday 9am-5pm.

The pay is: $105k-$120k

Job Duties:

• Creating reports: Both for internal teams and external stakeholders. Collaborating with team members to collect and analyze data.
• Date collection & Cleaning: Gather data from primary sources and clean it to ensure accuracy and remove errors or duplicates.
• Date modeling & Analysis: Use Statistical techniques to identify, analyze, and interpret trends or pattern in complex data set. 
• Visualization & Reporting: Use tools like tableau to present findings to AR Manager. Structuring large data sets to find usable information.
• Prepares monthly resident statements and ensures that monthly payments and reimbursement entries are correctly posted to individual accounts. Reconciles the monthly fee accounts to the appropriate general ledger accounts. 6 Runs monthly census reports to determine new admissions for all levels of care (Assisted Living, Independent Living and Health Care). Reconcile monthly census in AOD to Excel spreadsheet.
• Tracks new contract information to be sure billing is in receipt of all Insurance information; the information should include copies of the primary and secondary insurance cards which can be passed on to the Medical Claims Coordinator. 
• Enters and/or imports various charges into the billing software for medical supplies, pharmacy, dining and resident services as required.
• Oversees or directs the posting of GHA & GHAH cash receipts into the billing software on a weekly basis and reconciles the cash receipt log to the monthly billing register.
• Follows up on delinquent accounts, attempts to collect, and forwards accounts to supervisor for further action as outlined in the collection procedure.
• Oversees the monthly census activity to determine new admissions for all levels of care (Assisted Living, Residential Living, and Health Care). Reviews and signs off on the monthly census reconciliation in PCC to Excel spreadsheet.
• Reviews new contract information to determine that residents are setup with the correct plan on the correct date and to be sure the billing staff are in receipt of all insurance information.
• Monitors delinquent accounts and provides monthly reports to the Chief of Operations and the Executive Directors. Follows up with staff on delinquent accounts on a weekly or as needed basis and forwards accounts to supervisor for further action as outlined in the collection procedure.
• Oversees and assist with the filing of medical claims (Medicare, Medicaid and Insurance). Prepares written appeals when justified.
• Provides monthly and annual Medicare and Medicaid PPS Logs and Medicare Coinsurance Reports. These reports will be used for the annual Medicare and Medicaid Cost Reports (GHA & GHBC Cost Reports).

Job Qualifications:

• Bachelor Degree preferred in Accounting, Business or Health Care.
• Minimum of five years' of experience in revenue management, finance, or analytical roles, with supervisory experience preferred.
• Strong ability to manipulate data, compute mathematical calculations, and identify revenue shortfalls.
• Ability to organize and prioritize work task, and meet required deadlines.
• Must have an intermediate skill level with Microsoft Word and Excel. Proficiency in NetSuite and PCC preferred.
• Ability to communicate and work professionally with peers.
• Ability to complete work thoroughly and accurately, utilizing approved systems of checks and balances 

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

• Paid Time Off
• Health Insurance
• DailyPay: Work and get paid the same day!
• Tuition Assistance for Career Development
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024!

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.