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AI Summary
The Virtual Medical Representative is responsible for driving sales performance by promoting pharmaceutical products through virtual channels and telephone outreach. They also manage client relationships, handle inquiries, and coordinate product deliveries to ensure business targets are met.
About the Role
The Virtual Medical Representative plays a pivotal role in driving sales performance within DKSH's Healthcare business in Thailand, engaging customers through direct virtual communication to deliver product value and achieve business targets. This role contributes to DKSH's growth by building strong client relationships and ensuring the effective promotion of pharmaceutical products and services across the assigned territory.
What You Will Deliver
- Achieve agreed sales targets within the assigned budget by effectively promoting pharmaceutical products and services through virtual channels
- Engage prospective and existing clients through direct telephone outreach, presenting the features and benefits of responsible products and services with clarity and impact
- Follow up on distributed marketing and sales literature to drive client interest and convert engagements into sales outcomes
- Handle client inquiries, establish new client relationships, and maintain and expand the existing client base
- Coordinate and follow up on product deliveries, manage the replacement of returned goods, and resolve incorrect product delivery issues promptly
- Develop and implement sales productivity processes that support consistent achievement of sales targets
- Support cross-functional collaboration and organize internal operations to effectively meet customer needs
- Contribute to team and function goals by ensuring objectives are well defined and clearly communicated to all relevant stakeholders
- Administrative duties and coordination tasks as required
What You Bring
- Bachelor's Degree in Science or a related field
- 2 to 3 years of working experience in any field
- Knowledge of the pharmaceutical industry and its operating environment
- Proficiency in computer applications and digital communication tools
- Strong negotiation skills with the ability to influence and engage stakeholders effectively
- Clear and professional communication skills suited to virtual client engagement and product presentation
- Sound planning and organizing capabilities to manage call schedules, client pipelines, and sales activities
- Service-oriented mindset with a commitment to delivering a positive and responsive client experience
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.
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