Remote Billing & Collections Specialist for a Commercial Laundry Company

Work From Anywhere in LATAM and the Philippines

Work Schedule: PST | Full overlap with US Pacific business hours (Monday–Friday)

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About the Client

A multi-generational commercial laundry serving the global airline industry is looking for a Billing & Collections Specialist to own end-to-end billing workflows in Microsoft Business Central and protect revenue data integrity across a complex, multi-site operation.

The company operates 8 US facilities, 3 European sites, and a network of 30–40 subcontractors, processing linens, blankets, and textile products for over 100 domestic and international airlines and in-flight caterers. Monthly billing consolidates across 56 locations, making accuracy and speed mission-critical to company-wide cash flow.

About the Role

Day-to-day, you'll audit delivery slips against production data, correct discrepancies directly in Business Central, batch-bill customers on weekly, semi-monthly, and monthly cycles, and keep sales price lists current across hundreds of customer accounts. You'll run daily revenue variance reports and investigate anomalies — a missing delivery, a mispriced item, a data gap — before they become invoicing errors.

Success means 100% of billing completed on deadline each month, zero invoicing errors from pricing or assignment mistakes, and revenue anomalies caught and resolved within 24 hours. Structured onboarding is documented with step-by-step guides and training videos, and the role has a proven growth path into cash receipts posting, bank reconciliations, and sales analysis.

Core Responsibilities

Billing Workflow & Delivery Slip Management

• Collect and audit daily delivery slips against production records to catch quantity errors, miscoded items, and wrong customer assignments
• Unpost, edit, and repost delivery slips in Business Central when discrepancies are found
• Batch-bill customers on weekly, semi-monthly, and monthly cycles using the correct customer cards
• Complete all billing by the monthly consolidation deadline across 56 locations

Sales Price List & Revenue Data Integrity

• Update sales price lists in Business Central when customers notify of changes, applying changes forward only
• Correct and repost delivery slips with outdated pricing before month-end billing runs
• Run daily 30-day revenue comparison reports to identify variances against expected volumes
• Investigate missing deliveries or data gaps and confirm accuracy with the appropriate personnel

ERP System Management

• Navigate a highly customized Business Central environment with up to 40 customer cards per account
• Maintain correct linkages between item codes, customer cards, service items, and sales price lists
• Ensure accurate item-to-customer assignments to prevent cascading invoicing errors
• Preserve system integrity across US and European entities when making changes

Analytical Problem-Solving & Communication

• Analyze data independently to resolve questions before escalating, and escalate with full context when needed
• Contact customers, approvers, and caterers to resolve invoice disputes such as tax exemption certificates and purchase order mismatches
• Coordinate in real time with facility teams and finance leadership via Microsoft Teams and email

Requirements

Must-Have

• Hands-on Microsoft Business Central experience, including posting/unposting workflows, customer cards, item codes, service items, and sales price list management
• 4–7 years in accounting/finance with 2–3+ years owning end-to-end AR/billing: invoice generation, billing validation, and revenue reconciliation
• Advanced Excel proficiency: pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report building
• Multi-entity or multi-location B2B billing experience, including consolidated or summary billing across 20+ customer accounts
• Demonstrated revenue variance analysis or billing discrepancy investigation with measurable outcomes on CV
• C1+ English (CEFR) for daily communication with a US-based CFO, facility teams, and external customers
• Ability to work full US Pacific Time hours with reliable power and internet backup

Nice-to-Have

• Billing exposure in airline services, logistics, textile/linen, catering, or facility services industries
• Familiarity with Power BI or real-time revenue dashboards
• Experience growing from billing into cash receipts posting, bank reconciliations, or sales analysis
• Spanish fluency in addition to English
• Microsoft Office Specialist (MOS) certification or equivalent Excel credential

Benefits

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.