Regional Sales Manager - New Hampshire

Position Summary:

The Regional Sales Manager is responsible for driving growth and providing account customer service throughout their territory by achieving key sales metrics prescribed by the Market President.

*This role with primarily support New Hampshire and Massachusetts, with occasional travel to Vermont and Maine as needed*

Essential Functions:

• Guide growth opportunities throughout territory for both in-person and telehealth services (minimum 10 qualified centers quarterly)
• Drive revenue growth, both short- and long-term, through sales and operational efforts
• Make phone calls or conduct in-person/virtual meetings with customers
• Maintain existing caseload saturation above 30% throughout assigned territory
• Manage accounts and relationships with key partners
• Develop sales and marketing initiatives that positively impact growth
• Organize data and details used in CRM tools and marketing databases
• Prospect, market, and conduct sales calls to SNFs, ALFs, and chain headquarters
• Prepare marketing materials and sales presentations
• Conduct meetings, demos, and webinars for SNF clients (existing and new)
• Promote and sell MediTelcareGo! platform to current SNF customers
• Customer Retention and Service:
  • Conduct calls and engagement activities, documenting in CRM
  • Attend SNF meetings and represent the company
• Travel up to 70% for customer engagement, presentations, and closing deals
• Meet performance metrics set by the CEO

Education, Experience, and Licensing:

• Minimum college degree or equivalent experience
• 3–5 years in a healthcare setting (skilled nursing preferred)
• 3–5+ years in multi-state sales with success in securing large contracts

Knowledge, Skills, and Abilities:

• Basic knowledge of medical terminology
• Experience using online healthcare tools
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to maintain confidentiality (HIPAA/PHI compliance)
• Strong commitment to high-level customer service and communication
• Ability to embrace a culture of caring and kindness

Physical and Environmental Requirements:

• Dedicated home office meeting HIPAA standards
• Reliable internet connection
• Valid driver’s license and reliable transportation
• Ability to travel up to 70% across multiple states - NH, MA, VT, ME
• Physical ability to stand, walk, type, and perform related tasks
• Ability to sit for long periods (travel and administrative tasks)
• Possible exposure to bodily fluids, infectious diseases, and cleaning chemicals

Disclaimer - This description is not a complete listing of all responsibilities. MTC Care may modify duties based on business and patient needs.