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The Systems Engineer will support the sales organization by providing technical expertise during pre-sales, sales calls, and post-sales activities. They are responsible for qualifying leads, conducting technical presentations, and resolving customer technical issues in collaboration with engineering teams.
We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
· Pre-sales - assist in qualifying sales leads from a technical standpoint.
· Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
· Conversant with networking applications and solutions.
· Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
· Provide assistance to identified customers with post-sales training.
Required Skills:
· 1-3 years experience in technical/pre-sales support as a sales or systems engineer
· 3-5 years experience in LAN/WAN/Internet services administration
· Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
· Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
· Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
· Experience with encryption and authentication technologies required
· Exceptional presentation skills
Education:
· Bachelors Degree or equivalent experience. Graduate Degree favorable
Why Join Us
This is an opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.
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