Quality Supervisor

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Position Overview:

The Quality Supervisor at Stella-Jones is responsible for ensuring compliance with quality requirements by providing training to personnel and auditing plants and production yards in the utility pole, piling and lumber division. This Supervisor provides oversight to ensure multiple facilities are producing materials in conformance with industry, company and customer-specific quality standards for untreated and treated material, preservatives, and treating specifications. Additionally, the role will involve interdepartmental support and interaction with customers.

This is a newly created, remote role ideally based in Western Canada. The position involves significant travel (expected to be up to 75%) to various Stella-Jones manufacturing plants in Western Canada to ensure compliance with quality requirements by providing training to personnel and auditing plants and production yards in the utility pole, piling and lumber division.

Primary Responsibilities:

• Ensures corporate quality policies are adhered to at production facilities.
• Routine travel to provide onsite support at treating facilities, production yards and distribution yards.  
• Provide training as it relates to defect awareness, product quality and procedures.
• Provide training as it relates to laboratory procedures and methods.
• Perform facility auditing for conformance with corporate requirements.
• Production of audit reports and maintenance of quality databases.
• Assists production departments in driving product quality.
• Evaluate proficiency and knowledge of defect interpretations and quality concepts at production facilities.
• Performs trouble shooting and corrective actions for unforeseen quality issues.
• Assists with the implementation of process improvements.
• Special project management.
• Assists in assay work and disposition of aged pole inventory at distribution yards.
• Review laboratory operations and procedures at the facility level. 
• Ensures all preservative concentrations in work solutions are monitored on a regular basis to determine they are within specified company and industry standards.
• Ensures laboratory calibrations are up to date and are within company and industry standards.
• Maintains accurate records of all training, audits, field and laboratory analysis, correspondence, specifications, research, or other documents.
• Assures a high degree of communication with regard to progress and conformance are maintained.  Works closely with independent, government, company inspectors and corporate management.
• Works closely with plant managers in providing information to optimize quality control objectives.
• Completes necessary daily, weekly, and monthly reporting to leadership regarding training, auditing and compliance results.             

Qualifications 

• Three (3) or more years of experience in Wood Products, Quality, or a closely related field required
• High School diploma or GED required; Associate's or Bachelor's degree a plus
• Management/leadership experience preferred

Knowledge, Skills and Abilities:

• Wood Science/Treating and continuous improvement concepts.
• Excellent computer skills
• Ability to prioritize work and handle multiple projects.
• Strong analytical and problem-solving skills.
• Demonstrated proficiency in oral and written communication.
• Must work exceptionally well in team environments and have strong interpersonal skills.
• Ability to learn quickly, adaptable, and embraces change.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees of any organization.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. 
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.