Provider Enrollment, Manager

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Provider Enrollment Manager to join our growing team.

Job Summary:

The Provider Enrollment Manager, your role involves overseeing daily provider network and recruitment operations keeping internal databases updated, interfacing with our client and understand the requirements and responsibilities, and general program management. This role is remote, must be a resident of the State of New Jersey.

Responsibilities:

• Establish a Provider Enrollment operation/team, including Provider Enrollment/Credentialing, related Call Center Services, Site Visits, Training/Outreach, Documentation/reference guides

• Demonstrated experience with excellent operational delivery, innovating through use of AI and automated tools

• Serve as primary point of contact for services, during DDI and Operational start-up activities

  Maintain strong client relationships

• Support hiring activities, building a strong team

• Oversee staff, productivity reporting, assure excellent contract/SLA performance, associated reporting/dashboards (including related design)

• Support documentation development, refinement and maintenance; including User and Procedure Manuals

• Manage escalations/urgent resolution matters

• Maintain confidentiality.
• Ensure that the program's services meet or exceed contract deliverables.
• Meet mandatory deadlines and project standards.
• Manage a team of up to 15, multi-disciplinary coordinators, Provider Education Specialist, Provider Enrollment, and Provider Relations Specialists 
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules

Required Qualifications

• High School diploma or GED (Bachelor's degree is preferred)
• Must be a resident of the State of New Jersey

• 5+ years' diverse, leadership experience in a healthcare organization (Payer)

• 2+ years' experience with healthcare system design, development and implementation (DDI)

• 3+ years leading provider enrollment operations, service delivery

• Knowledge of provider enrollment requirements for government agencies (CMS), payor organizations, and insurance regulations.
• Proficient in Microsoft Excel, and other Microsoft Office applications.
• Strong customer service skills.

Preferred Qualifications

• PMP is preferred
• Bachelor’s degree in Healthcare Administration, Healthcare Management, or general Business Administration or related field of study (preferred)

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay range for this position is listed below. 

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”