Protective Services Emergency Management Consultant

Thank you for considering a career at Bon Secours Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Primary Function/General Purpose of Position

The Director of Protective Services Emergency Management is responsible for all aspects of emergency management functions for BSMH. This role helps to standardize the emergency management (EM) programs and emergency operations plans to meet regulatory requirements. This role will assist in the design, facilitation, and review of Ministry-level EM exercises required by the authorities having jurisdiction as well as regulatory and credentialing agencies.

This is a remote/work from home position. Hire must be open to working eastern time zone hours.

Essential Job Functions

• Ensures a safe and secure environment for patients, colleagues, and the community. Provides opportunities for engagement and management during risk assessments, goal setting, improvement priorities, monitoring progress and further evaluation of the effectiveness of the department.

• Facilitates procedures to ensure the mission is embedded into the Protective Services function across the enterprise, regardless of employed or contracted officers.

• Provides routine updates, important and timely information to all constituent groups. Establishes and maintains open communication with colleagues and other department leaders to foster trust, understanding, and respect

• Ensures the Public Safety and Emergency Management strategy protects regional assets and simultaneously balances and ensures a consumer-driven focus related to patients, support service colleagues, clinicians, and physicians.

• In partnership with Dir Protective Services Training position, is responsible for training of hospital staff in related areas of emergency management such as HICS, HazMat response, Evacuation, Business Continuity, and related disaster response.

• Delivers training programs that empower our community to be safer and more secure. Training includes, but is not limited to, ICS, HERT, CISM, HazMat Awareness, and Operations.

• Develops business cases, seeks approval and funding, grant or otherwise, to address safety and emergency projects to address improvements in systems, people, strength, processes, and technology, designed to provide a safe and secure environment in an ever-changing environment.

• Serves as the leader and advisor for preparedness, mitigation, response, and recovery activities. These activities may include natural hazards, human caused hazards, technological hazards, hazardous materials, and emerging infectious diseases. 

• Ensures colleague engagement and action plans are achieved successfully; establishes performance expectations; coaches, develops, and evaluates performance to enable colleagues to be successful in contributing to the achievement of individual and department objectives, and to ensure high quality services are delivered.

• Develops and ensures regulatory compliance with all department policies, processes, guidelines, and standards in addition to CMS, Joint Commission, OSHA, among others. Participate and provide reporting including compliance data during Environment of Care, Safety, and other related committees.

• Establishing relationships and coordinating with federal, regional, state, and local emergency management agencies and partners

• Creation and implementation of Ministry-wide emergency management training and education programs, management plans, and programs for catastrophic incidents affecting multiple markets or groups

• Participation and representation of BSMG on emergency management groups, councils, committees, advisory boards, etc.

• Coordination of Ministry-Wide Incident Command System implementation and activities

• Serve as Subject Matter Expert and technical advisor to market and group level emergency managers.

• Coordinates and advises on Business Continuity Planning Activities

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• International Association of Emergency Managers (IAEM) Certified Emergency Manager (preferred)

• International Board for Certification Services and Management (IBFSCM) Certified Hospital Emergency Professional (preferred)

• American Nurses Credentialing Center (ANCC) National Disaster Healthcare Professional certification (preferred)

• National Disaster Life Support Foundation (NDLSF) Certified Healthcare Emergency Coordinator (preferred)

Education

• Bachelor’s degree in public, healthcare or business administration, program management, leadership, emergency management, risk management, non-profit management or another related field (required)

• Masters degree in Emergency Management, Public Safety or Healthcare Administration (preferred)

Work Experience

• 5 years of experience in Emergency Management. (required)

• Experience in document writing to include policies procedures and plans (required)

• Familiarity with the Hospital Incident Command System (preferred)

• Previous or current service in first responder or clinical community including: firefighting, law enforcement, emergency medical services (EMT, Paramedic) (preferred)

• Experience in a healthcare setting (preferred)

Training

• Federal Emergency Management Agency (FEMA) Incident Command System (ICS) Courses 100, 200, 300, 400, 700 and 800 (required)

• Homeland Security Exercise and Evaluation Program (HSEEP) (required or obtainable within 6 months of hire)

• Hospital Emergency Response Team training or Instructor Training (preferred)

• Incident Command System (ICS) Instructor Training (preferred)

• Business Continuity Training or Certification (preferred)

• Public Information Officer Training or Certification (preferred)

• Emergency Operations Center Training (FEMA 191, etc.) (preferred)

Patient Population

Not applicable to this position

Skills

Analyzing data or information

Microsoft Office

Knowledge of regulatory requirements such as CMS, Joint Commission, OSHA, NFPA, IAHSS, ASIS, among others.

Attention to detail

Critical thinking

Conflict resolution

Active listening

Relationship building

Confidentiality

Strong verbal, written communication, and interpersonal skills.

Prioritize workload

Work independently

Teamwork

Communicate with various stakeholders

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

May be exposed to physical altercations and verbal abuse.

May be required to use physical restraints.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.                                                    

Bon Secours Mercy Health is an equal opportunity employer.

As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.