Program Manager - NASA SEWP Contract

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Program Manager for the NASA SEWP Contract. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount.

iT1 is seeking a SEWP Program Manager to lead the operational execution, administration, and growth enablement of our NASA SEWP program. This individual will serve as the primary liaison with the NASA SEWP Program Management Office and coordinate the people, processes, and partnerships necessary to build a successful federal contract business.

Working closely with Federal Sales, Contracts, Proposals, Finance, Operations, and technology partners, the SEWP Program Manager will help translate contract access into qualified opportunities, timely responses, successful delivery, and profitable growth. 

The ideal candidate brings hands-on SEWP experience within a federal technology reseller or systems integrator, strong attention to detail, and the ability to build scalable processes while supporting a fast-moving sales organization.

Requirements

• Serve as the primary point of contact for NASA SEWP Program Office staff and federal agency customers.
• Manage daily operations of the SEWP contract to ensure full compliance with all requirements.
• Oversee order intake, review, validation, and timely response activities.
• Manage CLIN (Contract Line-Item Number) structure, catalog updates, and pricing accuracy across SEWP groups.
• Coordinate with internal teams including sales, contracts, finance, compliance, and OEM partners to support proposals, pricing, and fulfillment.
• Monitor program performance, delivery timelines, quality metrics, and customer satisfaction.
• Stay current on all SEWP policies, procedures, and portal updates.
• Prepare program reports for internal leadership and external stakeholders.
• Identify operational risks and opportunities for improvement.
• Support growth of SEWP sales through business development collaboration and trend analysis.
• Manage vendor and OEM relationships to ensure alignment with contract requirements.
• Ensure timely, accurate, and compliant posting of all information on SEWP portals.
• Lead internal training on SEWP operations, tools, and best practices.
• Oversee implementation of automation solutions for bid responses to improve accuracy, speed, and efficiency.
• Manage quarterly SEWP sales reporting and timely fee remittance to the NASA SEWP Program Office.
• Prepare and submit contract modifications to add OEMs, products, and technology refresh items.
• Maintain current OEM authorized reseller letters and ensure TAA and Section 889 compliance across the SEWP catalog.

• Helping to ensure overall success for clients and iT1

Success Metrics

• Quote response time and on-time order processing.
• SEWP win rate and revenue growth.
• Catalog and pricing accuracy.
• Clean audits with no reporting or compliance findings.

Qualifications:

• Minimum 3 years of experience in federal government contract vehicles, program operations, or a related role.
• Minimum 3 years of experience supporting SEWP within a contract holder organization.
• Experience working for a federal technology reseller, systems integrator, or comparable government contractor.
• Hands-on knowledge of SEWP quoting, ordering, catalog management, technology refresh, and reporting processes.
• Working knowledge of federal acquisition practices and applicable FAR/DFARS requirements.
• Demonstrated ability to coordinate sales, contracts, proposals, finance, operations, and partner teams.
• Strong organizational, analytical, communication, and problem-solving skills.
• Experience using CRM, quoting, and reporting systems to manage workflows and measure results.
• Bachelor’s degree or equivalent relevant professional experience.

Preferred Qualifications

• Familiarity with SEWP VI requirements.
• CFCM, CPCM, or PMP certification.
• Experience with other contract vehicles such as GSA MAS, ITES, or CIO-CS.
• Experience with CPQ or bid automation tools.
• Ability to obtain a Secret clearance.

Physical Demands:

• Sit at a computer for up to 8 hours per day
• Keyboarding for 8 hours per day
• Near Vision (working with small objects or reading small print)
• Speaking (communicating information to clients/coworkers)
• Hearing Requirements (In person speech, telephone, other sounds)

• Engage in effective communication via phone and in-person conversations

Job Location:

• Hybrid if local to the Tempe, AZ office
• Remote if located outside of a reasonable commute
• Mon - Fri 8 am - 5 pm AZ

Benefits

• Medical, dental, and vision benefits with highly subsidized premiums
• Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
• 401(k) Plan with employer match
• Onsite Fitness Center
• Onsite Monthly Massages