Product Owner

Our Product Owner plays a key role in delivering high-quality software solutions that solve client and business challenges. Working closely with Agile Scrum teams, the role is responsible for defining, prioritising and refining product requirements to ensure development efforts are focused on delivering maximum value.
 
Acting as the bridge between business stakeholders, client and development teams, our Product Owner owns and manages the product backlog, translates requirements into actionable user stories and supports the successful delivery of roadmap priorities. 

• Manage and prioritise the product backlog to ensure delivery aligns with business objectives and client needs. 

• Gather, analyse and validate business and user requirements using business analysis techniques. 
• Create and maintain user stories, acceptance criteria and supporting product documentation. 
• Work closely with Agile Scrum teams during sprint planning, refinement, review and retrospective activities. 
• Develop wireframes, mock-ups and process flows to support solution design and stakeholder understanding. 
• Collaborate with stakeholders to define priorities, manage expectations and drive product outcomes. 
• Support the delivery of roadmap objectives, ensuring features provide measurable business and client value. 
• Monitor product performance and define key performance indicators to measure success. 
• Analyse market trends, client feedback and competitor activity to support product decisions and innovation. 
• Work with development teams to ensure solutions meet quality standards, user requirements and business expectations. 
• Produce product release notes and communicate product updates across the business. 
• Promote understanding of product capabilities and support the adoption of new features and functionality.

Qualifications

• Degree in Business, Product Management, Information Technology, Computer Science or a related discipline.
• Agile, Scrum, Product Owner or Business Analysis certifications (desirable).

 
Experience

• Working with software, digital, SaaS or technology-based products.
• Managing product backlogs and defining user stories within Agile delivery environments.
• Gathering, analysing and documenting business and user requirements.
• Working closely with software development teams throughout the product lifecycle.
• Using Agile tools such as Jira, Confluence, Aha! or similar platforms.
• Supporting roadmap delivery and prioritising features based on business and customer value.
• Engaging with stakeholders to communicate priorities, requirements and progress.
• Working within SaaS and/or Facilities Management environments (desirable).

 
Role Details 

• Location: Remote 
• Reporting to: Product Manager
• Notice Period: 1 month

 
Our Values 
All colleagues will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. We aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer:

• Annual Leave: 25 days holiday in addition to usual bank holidays.
• Wellbeing – Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programme
• Financial – Salary sacrifice pension scheme, exclusive shopping discounts, EV Salary Sacrifice scheme, access to affordable ways to buy white goods and tech
• Family – We enhance statutory family leave entitlements, run charity events throughout the year to support our charity partner Mind, provide group life insurance and offer a one‑off two‑week paid life‑event leave after five years of service.
• Community – Volunteer days, religious holiday swaps and proud Bronze Award status under the Armed Forces Covenant Employer Recognition Scheme, reflecting our commitment to supporting veterans, reservists, service leavers and military families.
• Social – We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work
• Development – We’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library