The Product Owner will manage the end-to-end marketplace platform, focusing on catalogue governance, pricing control, and operational discipline. They will drive platform reliability by implementing scalable processes and collaborating with cross-functional teams to resolve order flow issues.
We are looking for a highly accountable, execution-driven Product Owner to take full ownership of our Marketplace platform. This role is critical in bringing structure, governance, and operational discipline to catalogue management, pricing control, and order flow.
You will be responsible for ensuring that every product listed on the platform is valid, serviceable, accurately priced, and aligned with business rules. This role requires a hands-on problem solver who can identify gaps, enforce processes, and drive measurable improvements across the marketplace ecosystem.
Responsibility
Marketplace Ownership
Own the Marketplace platform end-to-end, including catalogue, pricing, availability, and operations
Act as the single point of accountability for all marketplace-related issues and performance
Drive platform reliability, accuracy, and business alignment
Catalogue Governance & Cleanup
Audit and eliminate duplicate, irrelevant, or non-serviceable product listings
Define and enforce catalogue quality standards and governance frameworks
Implement structured workflows for product onboarding and approvals
Ensure ongoing catalogue hygiene and consistency at scale
Pricing & Availability Control
Ensure all product pricing is accurate, approved, and visible only where applicable
Enforce strict controls to prevent incorrect or unauthorized pricing
Align product availability with real-time inventory and fulfillment capabilities
Eliminate listings that cannot be fulfilled or are out of stock
Process & Policy Implementation
Establish and standardize SOPs for:
Product listing and onboarding
Pricing updates and approvals
Order validation and processing
Catalogue modifications
Drive compliance across teams; eliminate ad-hoc or unstructured updates
Introduce scalable, repeatable processes that improve efficiency and control
Order Flow & Customer Experience
Reduce and eliminate order cancellations caused by invalid or incorrect listings
Ensure alignment with PO-based ordering and business rules
Partner with Sales, Operations, and Finance to streamline order workflows
Improve customer experience by ensuring only valid and actionable orders are processed
Cross-Functional Collaboration
Work closely with Engineering to drive platform fixes, enhancements, and automation
Partner with Sales and Operations to validate workflows and enforce governance
Collaborate with Finance to ensure compliance with payment and ordering policies
Act as the bridge between business stakeholders and technical teams
Monitoring & Reporting
Define and track key performance metrics, including:
Invalid orders and cancellation rates
Catalogue accuracy and hygiene
Product availability compliance
Publish regular reports with insights, root cause analysis, and action plans
Continuously identify improvement opportunities and drive execution
Must-Have
5–10+ years of experience in Product Ownership, Marketplace, or E-commerce platforms
Strong expertise in catalogue management and product governance
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
