Presales Solution Consultant - Retail Technology | Europe (all genders)

Europe’s No. 1 and the world’s No. 4 in retail software — that’s GK. Founded in Germany in 1990, we power 570,000+ retail and payment installations across 65+ countries, with 1,350+ people from 55+ nationalities in 14 offices worldwide. Now a wholly owned Fujitsu company, we pair deep retail expertise with Fujitsu’s global scale, AI, and cloud innovation — making this a genuinely exciting moment to join. Remote-first, truly international, and built on collaboration: this is where retail’s future gets made.

Retail never stands still — and neither do we. As a Solution Consultant, you're at the heart of how the world's leading retailers discover, understand, and choose GK. Partnering with Sales, you'll support pursuits with Europe's largest grocery, fashion, and general-merchandise retailers — validating technical fit across our unified-commerce suite: POS, edge and cloud store solutions, payments, and promotions. Your mission: turn complex retail technology into clear, compelling value, with no fixed regional boundaries.

This is a role for someone who genuinely loves retail and technology in equal measure, who brings a rare blend of technical depth and outstanding communication, and who thrives in a tight-knit, high-trust team where curiosity and a can-do mindset matter as much as expertise.

You'll report directly to the VP/Head of Pre-Sales and join our EMEA team. Day to day, you'll work hand-in-hand with Sales, Product and Professional Services around every customer.

Location: Based in Germany, UK, or anywhere in Europe.

What you’ll do

• Lead customer engagements — demonstrations and presentations — for the GK Product Suite, with both new and existing customers.
• Develop technical solution designs and craft persuasive proposals and presentations tailored to each customer’s reality.
• Partner closely with Sales as one team, bringing the technical expertise and solution storytelling that wins trust and deals.
• Capture and document customer requirements, and channel product feature requests back into standardization.
• Support RFI/RFP processes, assuring the quality of functional and technical proposal documents at every stage of the sales cycle.
• Conduct and support Proofs of Concept (PoCs).
• Produce clear technical guidelines and documentation (Confluence, Jira, Teams channels and more).
• Collaborate closely with our Product colleagues, feeding real customer insight back into the roadmap.
• Work hand in hand with Sales, Product and Professional Services.
  
  

What you bring

• Retail technology expertise. A real understanding of retail and the technology behind it. You bring an IT-grounded background, whether as an IT or business-informatics professional or through hands-on experience inside a retail IT organization.
• Proven experience. Solid, hands-on experience in presales, consulting, or a closely related retail/IT role. What matters most is that you bring the knowledge and expertise with you from day one.
• Communication and presentation. You can hold a room, explain the complex simply, and — just as importantly — truly listen. With fantastic organisational and presentational qualities, you win trust through substance and deliver with polish.
• Curiosity and drive. A genuine “I’ll figure it out” attitude. You’re driven to dig in, solve complex problems and customer challenges, and get the best out of every opportunity.
• Team spirit. We hire people who lift the team up. Technical brilliance matters, but here it goes hand in hand with collaboration — we work as one team, and supporting each other is part of how we succeed.
• Languages. Very good written and spoken English is essential given our international customer base. German is welcome but not required.
• Nice to have. Familiarity with preferred partner products such as SAP is an advantage.

Why join GK? 

• Mission-driven: We simplify interactions in retail – for businesses and customers alike. 
• Powered by flexibility: Remote-first, flexible hours – work where and how you thrive. 
• Stability with vision: Permanent contract in a future-focused, stable environment. 
• Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉
• Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. 
• Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. 
• Think global: 570,000+ installations in 65+ countries. Real impact, worldwide. 

Ready to apply?
If you love retail, live for solving problems, and want to do it alongside a team that genuinely has each other’s backs, we’d love to hear from you. Apply today and let’s build what’s next — together.