Provides technical support for ship pharmacies, including managing Maritime Health and Omnicell software systems. Oversees pharmacy ordering, shipping, and inventory restocking to ensure medication availability on vessels.
Who We Are
Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.
Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!
The Pharmacy Technical Assistant works under the direction of the Pharmacy Clinical Coordinator and the Hospital Support Services Director to provide technical support the pharmacy teams on Mercy Ships vessels.
**Compensation Range for This Position 57K- 60K annually. Compensation is based on U.S. hires and may vary depending on the employee's location.
This is a Full Time REMOTE non-exempt position that requires international travel.
How You Will Contribute:
- Maritime Health Support to each ship pharmacy
- Updates Maritime Health Pharmacy Manual and Anchor documents for Maritime Health updates affecting pharmacy workflow
- Supports Maritime Health LMS course – resets and updates staging environment for each trainee
- Resets generic inpatients in Maritime Health when software unresponsive
- Creates Maritime Health Intransit reports from Arise
- Creates Maritime Health inventory upload files
- Creates weekly Supplier Usage reports
- Will provide support to the transition from Maritime Health to new Pharmacy software
- Omnicell Support to each ship pharmacy
- Omnicell Help Desk responder for pharmacy tickets
- Updates Omnicenter database - adds items to master list or individual cabinet lists, edits or adjusts par levels and reorder levels, adds aliases
- Exports and Imports Master Item lists for ship medical supply departments
Pharmacy Ordering-Shipping Oversight
- Uses expired medication reports and low stock reports to determine ordering needs before shortages occur- with input from Senior Pharmacists and Pharmacy Program Manager
- Reviews Emergency medications spreadsheet and MSL for each ship and determines medications to be ordered and shipped before expiration- with input from Senior Pharmacists and Pharmacy Program Manager
- Attends weekly AFM and GLM supply meetings to track shipments and communicate pharmacy issues- reports weekly shipment updates to AFM and GLM Pharmacy Teams chats
- Follows up on critical items to ensure they are on route via most expeditious route.
- Provides support to the Pharmacy Program Manager- following SCDs, container + shipment schedules, and follows-up with ISC and EDC planning teams
- Provides support to Senior Pharmacists questions regarding medication shortages, orders, and expected arrival of shipments on board
- Provides technical support for Pharmacy Program Manager and Pharmacy Clinical Coordinator when they are travelling for business or on PTO
Vessel Support
- Participates in pharmacy restocking inventory during AMP’s
Future help in "standing down" the AFM pharmacy and setting up the AFM II.
- Fills in for pharmacy technician on ships for last minute temporary staffing gaps
Formulary Updates
- Updates formulary in Sharepoint with new information from P&T committee meetings provided by Pharmacy Program Manager
- Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass.
- Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
- Other duties may be assigned that are not included in the information provided in this job description
The Ideal Candidate:
- Fluency in written and verbal English required
- Computer skills essential- Outlook and Excel are required
- Knowledge of Omnicell and Maritime Health software systems preferred
- Prompt responses to information and requests required
- Required to be a self-starter, detail-oriented, and accurate
Education and/or Experience
- Accredited pharmacy technician program graduate
- Two years of current Pharmacy Technician experience required
- Mercy Ships experience preferred
- Certifications and Licenses
- Pharmacy Technician license required
Pour your God-given talents into a mission with eternal return on investment -- join the Mercy Ships Crew, today! This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: