PeopleSoft Procurement SME
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AI Summary
The role involves providing senior-level functional and technical support for PeopleSoft FSCM and HRMS 9.2 applications, including troubleshooting production issues and managing batch processes. Responsibilities also include administering application security, performing technical development, and maintaining system documentation.
Benefits:
- Competitive salary
Location
Remote
Remote
Experience Level
Senior Level (8 or more years of experience)
Senior Level (8 or more years of experience)
Role Overview
The PeopleSoft Developer / Procurement SME provides senior-level operational support, functional guidance, and technical development for PeopleSoft FSCM and HRMS 9.2 applications running on PeopleTools 8.62. This role combines Level 3 help desk support, batch process maintenance, patch management, and functional module support across Procure-to-Pay, Travel & Expense, General Ledger, Payroll, and Benefits Administration. The ideal candidate possesses both functional and technical expertise to troubleshoot production issues independently with minimal onboarding.
The PeopleSoft Developer / Procurement SME provides senior-level operational support, functional guidance, and technical development for PeopleSoft FSCM and HRMS 9.2 applications running on PeopleTools 8.62. This role combines Level 3 help desk support, batch process maintenance, patch management, and functional module support across Procure-to-Pay, Travel & Expense, General Ledger, Payroll, and Benefits Administration. The ideal candidate possesses both functional and technical expertise to troubleshoot production issues independently with minimal onboarding.
Key Responsibilities
Production Support & Application Maintenance
• Serve as the primary functional and technical support resource for PeopleSoft FSCM and HRMS 9.2 applications.
• Provide Level 3 Help Desk support, interacting directly with end users to troubleshoot and resolve production issues.
• Monitor, maintain, and troubleshoot scheduled batch processes, Process Monitor, and Process Scheduler operations.
• Investigate application defects, coordinate with vendor support services, and apply bug fixes, PeopleTools patches, and HRMS tax updates.
• Administer application security, role assignments, and user access definitions.
• Serve as the primary functional and technical support resource for PeopleSoft FSCM and HRMS 9.2 applications.
• Provide Level 3 Help Desk support, interacting directly with end users to troubleshoot and resolve production issues.
• Monitor, maintain, and troubleshoot scheduled batch processes, Process Monitor, and Process Scheduler operations.
• Investigate application defects, coordinate with vendor support services, and apply bug fixes, PeopleTools patches, and HRMS tax updates.
• Administer application security, role assignments, and user access definitions.
Technical Development & Tooling
• Analyze, customize, and troubleshoot Application Engine, SQR, and BI Publisher processes.
• Monitor, maintain, and support Integration Broker services and messaging protocols.
• Develop, tune, and troubleshoot complex PS Queries and Oracle SQL scripts using Application Designer and Oracle SQL Developer.
• Maintain clear documentation for system modifications, technical specifications, and operational procedures.
• Analyze, customize, and troubleshoot Application Engine, SQR, and BI Publisher processes.
• Monitor, maintain, and support Integration Broker services and messaging protocols.
• Develop, tune, and troubleshoot complex PS Queries and Oracle SQL scripts using Application Designer and Oracle SQL Developer.
• Maintain clear documentation for system modifications, technical specifications, and operational procedures.
Functional Module Support
• Support FSCM modules including Procure-to-Pay (Requisitions, Purchase Orders, Accounts Payable, Payment Requests), Travel & Expense, General Ledger, Budgeting, Supplier Portal, Project Costing, and Asset Management.
• Support HRMS operational areas including Employee Self-Service, Payroll for North America, HRMS Tax Updates, Open Enrollment, W-2 processing, Benefits Administration, and Direct Deposit Self-Service.
• Support FSCM modules including Procure-to-Pay (Requisitions, Purchase Orders, Accounts Payable, Payment Requests), Travel & Expense, General Ledger, Budgeting, Supplier Portal, Project Costing, and Asset Management.
• Support HRMS operational areas including Employee Self-Service, Payroll for North America, HRMS Tax Updates, Open Enrollment, W-2 processing, Benefits Administration, and Direct Deposit Self-Service.
Required Qualifications
• Senior-level experience supporting PeopleSoft FSCM and HRMS 9.2 enterprise applications.
• Strong hands-on technical proficiency with PeopleTools 8.62 (or recent versions).
• Demonstrated expertise using Application Designer, PeopleCode, Application Engine, SQR, BI Publisher, and PS Query.
• Proficiency writing and tuning database queries using Oracle SQL and Oracle SQL Developer.
• Functional support experience across Procure-to-Pay (PO, AP, Requisitions) and core FSCM/HRMS modules.
• Demonstrated ability to independently troubleshoot and resolve complex production support and Level 3 help desk tickets.
• Senior-level experience supporting PeopleSoft FSCM and HRMS 9.2 enterprise applications.
• Strong hands-on technical proficiency with PeopleTools 8.62 (or recent versions).
• Demonstrated expertise using Application Designer, PeopleCode, Application Engine, SQR, BI Publisher, and PS Query.
• Proficiency writing and tuning database queries using Oracle SQL and Oracle SQL Developer.
• Functional support experience across Procure-to-Pay (PO, AP, Requisitions) and core FSCM/HRMS modules.
• Demonstrated ability to independently troubleshoot and resolve complex production support and Level 3 help desk tickets.
Preferred Qualifications
• Direct experience submitting, tracking, and resolving technical cases with vendor support services.
• Experience using enterprise ticketing systems (such as Cherwell, ServiceNow, or Jira).
• Direct experience submitting, tracking, and resolving technical cases with vendor support services.
• Experience using enterprise ticketing systems (such as Cherwell, ServiceNow, or Jira).
Core Skills & Attributes
• Dual functional and technical mindset with strong analytical and problem-solving capabilities.
• Excellent communication and customer support skills to interact directly with business end users.
• High degree of self-sufficiency to operate independently with minimal onboarding.
• Strong attention to detail regarding documentation and operational procedures.
• Dual functional and technical mindset with strong analytical and problem-solving capabilities.
• Excellent communication and customer support skills to interact directly with business end users.
• High degree of self-sufficiency to operate independently with minimal onboarding.
• Strong attention to detail regarding documentation and operational procedures.
This is a remote position.
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