Order to Cash Specialist – Contracts & Pricing

Summary:

We are seeking an experienced OTC Specialist to support critical master data, pricing, and contract management activities within the Order-to-Cash (OTC) process.

The ideal candidate has hands-on SAP S/4HANA experience, particularly in Material Master and Master Data Management, along with experience supporting pricing structures, customer contracts, Salesforce CPQ, and SAP data migration or mass upload activities.

This role requires a highly analytical professional who can maintain data integrity, support pricing and contract administration, and collaborate with cross-functional teams to ensure accurate execution of commercial agreements and master data processes.

Responsibilities

SAP Master Data Management

• Create, maintain, and update Material Master records within SAP S/4HANA.
• Maintain Customer, Pricing, and Contract Master Data.
• Configure and maintain alternative Units of Measure (UOM), material numbers, and master data attributes.
• Perform master data validation and reconciliation to ensure data accuracy and integrity.
• Execute mass uploads and updates using SAP migration tools, templates, or approved upload utilities.
• Support SAP S/4HANA migration, data conversion, and data cleansing activities.

Pricing Management

• Maintain pricing structures, pricing conditions, price books, and rate tables within SAP S/4HANA and Salesforce CPQ.
• Configure pricing conditions based on approved commercial agreements.
• Analyze pricing data to ensure consistency, compliance, and accuracy.
• Support implementation of pricing updates, discounts, and customer-specific pricing arrangements.
• Utilize SAP pricing transactions such as VK12, VA43, VA03, ZCAUR, or equivalent pricing tools.

Contract Management

• Review, interpret, validate, and maintain customer contracts and commercial agreements.
• Ensure contract terms are accurately translated into operational processes and enterprise systems.
• Support contract amendments, renewals, pricing changes, and customer updates.
• Ensure contract and pricing data remain synchronized across SAP and Salesforce.

Salesforce CPQ & CRM Administration

• Maintain pricing, contract, and customer information within Salesforce CPQ.
• Support quote validation, pricing approvals, contract amendments, and order processing.
• Ensure data consistency between Salesforce and SAP S/4HANA.
• Support CPQ configuration updates related to pricing and commercial agreements.

Data Analysis & Reporting

• Analyze pricing, contract, material master, and OTC-related data using Microsoft Excel.
• Utilize advanced Excel functions including:
• VLOOKUP
• XLOOKUP
• PivotTables
• Macros
• Build reports and dashboards using Power BI.
• Identify data quality issues and recommend corrective actions.
• Drive automation and process standardization opportunities.

Process Ownership

• Own assigned master data, pricing, and contract processes from initiation through completion.
• Ensure high-quality deliverables with minimal supervision.
• Proactively identify process gaps and recommend improvements.
• Maintain compliance with internal controls, audit requirements, and data governance standards.

Qualifications

Mandatory

• Bachelor's degree in Business, Information Systems, Finance, Supply Chain, or a related discipline.
• Hands-on SAP experience, preferably SAP S/4HANA.
• Experience creating and maintaining Material Master and/or Master Data within SAP.
• Experience performing mass uploads, data migration, or master data conversion activities in SAP.
• Experience supporting pricing structures, pricing conditions, price books, rate tables, or pricing master data.
• Experience reviewing, maintaining, or supporting customer contracts and commercial agreements.
• Experience using Salesforce, preferably Salesforce CPQ.
• Strong understanding of Order-to-Cash (OTC) processes.
• Advanced Microsoft Excel skills, including VLOOKUP, XLOOKUP, PivotTables, and Macros.
• Strong analytical, problem-solving, and data validation skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• SAP SD functional experience.
• SAP S/4HANA implementation or migration experience.
• Experience with SAP transactions such as:
• VK12
• VA03
• VA43
• ZCAUR
• Experience with LSMW, Migration Cockpit, or other SAP data migration tools.
• Experience with Salesforce CPQ administration.
• Experience using Power BI for reporting and dashboard development.
• Knowledge of SAP Sales & Distribution (SD).
• Experience working within global shared services or multinational environments.

Preferred Technical Skills

SAP

• SAP S/4HANA
• SAP SD
• Material Master
• Master Data
• Pricing Conditions
• Data Migration
• LSMW
• Migration Cockpit
• Customer Master
• Contract Master

Salesforce

• Salesforce
• Salesforce CPQ
• Quote-to-Cash
• Order Management

Data & Reporting

• Advanced Excel
• Power BI
• Data Validation
• Data Reconciliation
• Root Cause Analysis