Operations Specialist

The Opportunity

Builds relationships and makes connections with salon managers, franchisees and across internal departments that are focused on providing the best possible customer experience by coaching, influencing and motivating salon managers, general managers, and franchisees on how to improve and grow the salons performance. This position is responsible for monitoring and documenting compliance with the delivery of Great Clips operating system and the brand within the salons.

Your Mission

On your journey, you will face challenges such as:

Your Expertise

To land this job you will need to demonstrate, and/or possess the following:

Your Work Environment

As this is a remote position, you will work out of your home office when not on the road. Regular travel to salons and company meetings will be necessary, thus the ability to travel 40-60% of the time is required.

Working remotely will require reliable, secure internet.

Living the Values

We Are Kind

We Exceed Expectations

We Focus on Execution

We Keep it Simple

We Listen and Earn Trust

We Make it Fun

What We Offer

We offer a competitive salary, health benefits, wellness programs, a company-matching 401K and tuition assistance but some perks that set us apart are:

A focus on your development. We want to know what your dreams and aspirations are and hope to find ways of Great Clips helping you along in your journey. Your personalized development plan will create a path for your growth and promotion potential. 

A GREAT culture. One of the most frequent compliments you will hear about Great Clips from employees, franchisees and business partners alike is that Great Clips has a GREAT culture. Our belief is that we are strongest together and therefore find it important to have an inclusive, diverse work culture. Though we embrace our differences, we all share in our 6 core values; we are kind, we listen and earn trust, we keep it simple, we focus on execution, we exceed expectations, and WE MAKE IT FUN. 

A spirit of ideas and innovation. Here at Great Clips, we have a competitive lead within our industry. Though we hold a strong position, we never stop pushing ourselves forward and continue to look for new ways of delivering a powerful and enduring brand. 

About Great Clips

With more than 4,400 franchised salons throughout the United States and Canada, Great Clips is the world’s largest haircutting salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities. Great Clips, Inc. employees are passionate about what we do and our technology team geeks out in finding ways to use technology to make what we do even better.

Great Clips Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Great Clips Inc. participates in the US E-Verify program. With all new hires, we provide the Social Security Administration and, if applicable, the US Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. This role is not eligible for immigration sponsorship.