Operations Manager III

itD is seeking an Operations Manager III to support Central Security budget operations, vendor management, and procurement processes. This role will serve as the central intake point for budget and vendor requests while overseeing financial tracking, contract lifecycle management, and program health reporting. The ideal candidate will bring strong experience in security or IT vendor management, budget reconciliation, financial forecasting, and procurement operations, with a proven track record of managing a vendor spend portfolio of $10M+ and delivering accurate, timely operational reporting.

Location: Remote
We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Manage the intake and triage of Central Security budget and vendor requests, coordinating with cross-functional partners and initiating the appropriate review and approval workflows.
• Own the Central Security budget tracker, ensuring financial data accuracy, completeness, and consistency across financial systems and reporting sources.
• Track and reconcile vendor spend, invoices, accruals, purchase requests, and purchase orders while supporting budget forecasting and financial planning activities.
• Develop monthly and quarterly reports analyzing budget status, utilization, forecasts, significant changes, and alignment with organizational priorities.
• Oversee the vendor contract lifecycle, maintaining contract portfolio status, managing renewal calendars with 90-day advance alerts, and coordinating with Sourcing on procurement and vendor onboarding.
• Drive vendor onboarding processes, operational runbooks, quality reviews, issue remediation, and biweekly vendor communications to ensure compliance and operational efficiency.
• Improve budget management and procurement workflows by identifying process gaps, maintaining intake and ticketing records, and delivering clear written updates and presentations to internal stakeholders.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning materials, including blogs and media materials.
• Build materials that contribute to the Digital Transformation practice.
• Attend internal itD networking events, both in person and virtually.
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

• Demonstrated experience managing vendor contracts or procurement operations.
• Background in security or IT vendor management.
• Experience supporting a vendor spend portfolio of $10 million or more.
• Active DSS-4 clearance.
• Strong proficiency in Google Sheets, including advanced formulas, budget tracking, and financial reconciliation.
• Proficiency in Tableau for budget reporting, utilization tracking, and data analysis.
• Working knowledge of procurement processes, including purchase requisitions (PRs), purchase orders (POs), invoicing, and accruals.
• Experience managing intake and ticketing workflows for request tracking, triage, and status updates.
• Ability to manage multiple concurrent workstreams, prioritize competing deadlines, and work independently with minimal supervision.
• Excellent written communication skills, including the ability to prepare clear financial reports, stakeholder updates, and presentations.

Preferred Qualifications and Skills

• Experience with financial planning and analysis (FP&A), budget forecasting, and financial process improvement.
• Experience supporting cross-functional Finance, Sourcing, procurement, and program management stakeholders.
• Familiarity with Meta's internal procurement and workflow tools, including Buy@, Contracts Hub, and GSD Tasks.

Education

• Accounting degree required.
• Financial Planning and Analysis (FP&A) certification required.