The role involves tracking shipments, updating bookings in CargoWise, and managing administrative tasks such as manifest creation and document uploads. It also includes handling incoming invoices and coordinating with shipping lines for SI and VGM uploads.
About Expedock
We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential
Key Responsibilities
- Track & Trace: follow schedules and update new bookings and changes in designated tracking excel sheets and CW1 for both internal and external use.
- Administrative tasks in CW1: Document upload to edocs, cost/revenue upload on billing tab, opening and updating of shipments, consols, transport bookings based on the provided information of the OPS team. Manifest creation & sendout, document pack creation from edocs downloads.
- Off-TMS administrative tasks: providing on-the-go administrative help based on current needs the team. Current tasks including, but not limited to, the following: SI & VGM upload, forwarding instructions to Shipping line’s sites, SI sendout in email form, obtaining insurance on partner’s website based on team instructions, incoming invoice handling (checking, rate upload to system, forwarding to finance/admin team)
Requirements & Qualifications
- Technical Skills: High proficiency in Microsoft Excel is required for daily rate card building.
- System Experience: Familiarity with Transportation Management Systems; specific experience with CargoWise is a significant advantage.
- Industry Knowledge: Basic understanding of logistics, freight forwarding terminology (e.g., port-to-port, shipping lines, validity), and terms and conditions. Familiarity with shipping line’s webpages, tracking functions and analytical skills of the provided data.
- Analytical & Detail-Oriented: Ability to handle complex data, follow strict instructions, and manage a daily volume of admin tasks with high accuracy.
Why Expedock
- HMO & Leave Credits: Stay protected with healthcare benefits and use accrued leaves by your third month
- Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
- Seamless Onboarding & Training: Get up to speed quickly with a structured program and client specific training designed to make you a subject matter expert in your assigned workflows.
Candidate Data & Privacy Notice
By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:
- Evaluate your qualifications and suitability for current and future roles
- Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
- Maintain talent pools for future opportunities, where permitted by law
We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.