Network and Security Manager

We are Surgence

Surgence is a cloud-based ecosystem committed to revolutionizing the healthcare supply chain. The platform serves as a comprehensive solution for providers, distributors, and suppliers, ensuring seamless coordination, efficiency, and visibility across the supply chain. Surgence integrates flexible connectivity and development, advanced analytics, alerts, and workflow capabilities to enable proactive decision-making, risk mitigation and collaborative forecasting to advance the healthcare supply chain. We move with urgency, embrace intensity, and prioritize outcomes over activity. Charging through the storm together, we will not be satisfied until reliable care is the default - everywhere.

As a team member at Surgence, you’ll be signing up for a rocket ride on the latest technology with the best teammates. Bring your big brain energy and your builder mindset. We provide the rocket fuel.

Position Summary

We are seeking a hands-on Network & Security Manager to lead and execute the day-to-day operations of our IT infrastructure, cybersecurity program, and end-user support services. This role combines strategic responsibility with direct technical execution: you'll serve as the first line of support for a highly technical workforce, including software developers and engineers, while maintaining and continuously improving the organization's security posture, infrastructure reliability, and compliance programs.

You should be equally comfortable troubleshooting a user issue, administering cloud infrastructure, managing security controls, developing policies, and coordinating with external vendors and auditors.

Key Responsibilities

• Provide hands-on technical support for employees and customers across Windows, macOS, IOS, Android, and Azure environments.
• Administer and maintain Microsoft 365, Azure, and Azure Active Directory environments.
• Manage user identity, authentication, access control (back office and applications), endpoint management, and device security.
• Develop, implement, and maintain information security policies, standards, and procedures, including appropriate security for AI tools.
• Monitor and improve the organization's cybersecurity posture across cloud services, endpoints, infrastructure, and internally developed software applications.
• Lead vulnerability management, security monitoring, incident response, disaster recovery, and remediation efforts.
• Partner with software engineering teams to promote secure development and deployment practices.
• Manage laptops, mobile devices, endpoint protection technologies, and device lifecycle processes.
• Evaluate, select, and manage technology vendors and service providers.
• Support and maintain network infrastructure, connectivity, and related services.
• Coordinate security assessments, audits, and compliance activities.
• Provide guidance and training to employees on security awareness and best practices.
• Stay current on emerging threats, technologies, and industry best practices.

What Success Looks Like in This Role

You’ll be comfortable acting as a “doctor for doctors,” providing exceptional support to a highly technical workforce while leading our approach to cybersecurity, identity management, infrastructure governance, and compliance readiness.

Success takes a manager’s ownership and accountability, paired with an engineer’s willingness to roll up their sleeves and solve problems directly. We value enterprise-grade thinking scaled to startup agility.

Required Qualifications

• 5+ years of progressively responsible experience in IT administration, cybersecurity, and/or infrastructure management.
• Demonstrated expertise administering Microsoft 365, Azure, Windows, macOS, Azure Active Directory, and Copilot.
• Demonstrated knowledge of information security best practices required for:
  • Cloud-hosted SaaS platforms
  • Custom-developed applications
  • Authentication services and SSO
  • Infrastructure and networking
  • End-user devices, including laptops and mobile phones
  • AI end-user tools
• Strong troubleshooting, communication, and customer-service skills.
• Ability to balance strategic planning with hands-on technical execution.

• Experience managing third-party technology vendors and service providers.

Preferred Qualifications

• Experience supporting software development organizations and cloud-native environments.
• Familiarity with security operations, SIEM, vulnerability management, and incident response processes.
• Bachelor's degree in Information Technology, Computer Science, or Cybersecurity.
• Professional security certifications.
• Experience with HITRUST, FedRAMP, or similar regulatory and compliance frameworks.
• Microsoft certification.
• Experience with endpoint management platforms such as Microsoft Intune.

Perks and Benefits

• Health, Life, Dental, Vision Insurance
• Paid Vacation and Paid Sick Leave, Paid Holidays
• 401(k) Retirement Plan – Company match
• Company-paid Short-Term & Long-Term Disability

Surgence is committed to being a trusted, innovative, national healthcare solutions company, operating with integrity, exceptional service, and a culture of excellence.

We are proud to provide Equal Employment Opportunities to all individuals for employment and prohibit any kind of discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.