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About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in sourcing professionals for high-growth sectors, ensuring both our clients and candidates thrive in competitive global markets.

Job Overview

We are seeking an ambitious professional to fill our Nederlands Sprekende CX Specialist Scale-up position in Greece within the dynamic Customer Support Services industry. This role offers the perfect blend of professional growth in a fast-paced environment and the unique opportunity to experience the high quality of life that comes with our exclusive jobs in Greece.

Key Responsibilities

  • Deliver high-quality customer assistance as a Dutch-speaking CX Specialist, ensuring excellent resolution rates.
  • Manage complex customer inquiries within the Customer Support Services industry across multiple channels including chat, email, and phone.
  • Collaborate with international teams to optimize customer experience workflows in a fast-scaling company environment.
  • Maintain detailed customer records and feedback loops to identify trends and improve service delivery.
  • Act as a brand ambassador, upholding the highest standards of service excellence in all Dutch-language interactions.
  • Adapt quickly to evolving tools and service protocols as part of our scaling strategy.
  • Contribute to the positive and collaborative culture that defines the top Dutch-speaking jobs currently available in the region.

Requirements

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory) to facilitate your transition to our international operations.
  • Previous experience in the Customer Support Services industry is highly preferred.
  • Strong communication skills and a passion for solving customer issues efficiently.
  • Ability to thrive in a high-growth scale-up environment.
  • Willingness to relocate to Greece and embark on a new professional chapter.

Benefits

What We Offer

  • Competitive Monthly Salary
  • Fully Paid Training programs to ensure your success in the Customer Support Services industry.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation included).
  • Monthly Performance Bonus to reward your dedication and results.
  • Generous compensation structure including 2 Extra Salaries Per Year (13th and 14th salary).
  • Networking opportunities through our premier Dutch-speaking jobs network.
  • Career growth within an international organization.

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a lifestyle where ancient history meets modern coastal living. Greece offers an unparalleled climate, with sun-drenched days and a relaxed Mediterranean pace that makes life in Greece a truly rewarding experience for professionals looking to expand their horizons.

Beyond the professional advancement of our Nederlands Sprekende CX Specialist Scale-up position in Greece, you will enjoy world-renowned cuisine, vibrant social culture, and affordable living. Our relocation package ensures a seamless transition, allowing you to focus on building a brilliant career and enjoying the exceptional quality of life that only Greece can provide.

How to Apply

Are you ready to take the next step in your career and join a dynamic team in one of Europeโ€™s most beautiful destinations? Click "Apply Now" to submit your application and start your journey with Mercier Consultancy Group today. We look forward to hearing from you!

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