National Account Manager, West

Job Title: National Account Manager, West

Reports To: Senior Director, Grocery

Location: Remote. Role requires residence within the Western U.S. to effectively support the territory, ideally in the Central or Western regions.

Company Info

MUSH is a refrigerated food company on a mission to fuel humanity with positive energy through clean, delicious, and convenient breakfast and snack products.

Founded in 2015, MUSH believes that better ingredients create better outcomes. We make ready-to-eat refrigerated breakfast and snack products—including overnight oats, high-protein oats, and protein bars—that deliver exceptional taste, sustained energy, and simple ingredients you can feel good about.

What began at weekend farmers markets has grown into a nationally recognized brand found in more than 20,000 retail locations across the United States. While we've grown significantly, we've remained true to our entrepreneurial roots: a lean, ambitious team that loves solving hard problems, moving quickly, and building products that make people's lives a little healthier and a lot easier.

If you're energized by building, learning, and making an outsized impact alongside people who care deeply about their work, MUSH might be the perfect place for you.

Position Overview

The National Account Manager, West will own and grow a portfolio of strategic grocery customers across the Western United States and Canada, including accounts such as Albertsons Companies, WinCo Foods, H-E-B & Central Market,, SaveMart, Raley’s, Smart & Final, Metro (CN), Loblaws (CN), etc. 

This leader will be responsible for developing customer strategies, strengthening retailer and broker partnerships, expanding distribution, executing promotional plans, and delivering profitable revenue growth. The ideal candidate is equally comfortable building executive relationships, leading joint business planning, analyzing customer P&Ls, and rolling up their sleeves to solve day-to-day commercial challenges.

This role reports to the Senior Director of Grocery.

Responsibilities

Customer Leadership

• Own P&L responsibility for assigned grocery accounts
• Develop annual customer business plans
• Lead line reviews, assortment discussions, pricing negotiations, and promotional planning
• Identify distribution opportunities and whitespace expansion

Retail Partnership

• Build trusted relationships with buyers and category managers
• Develop retailer-specific growth strategies
• Execute annual joint business planning
• Represent MUSH as a strategic long-term partner

Commercial Execution

• Manage forecasting alongside Demand Planning
• Coordinate launches across Marketing, Operations, and Supply Chain
• Monitor promotional performance
• Resolve customer issues proactively

Cross-Functional Leadership

Partner closely with:

• Category Management
• Shopper Marketing
• Revenue Management
• Operations
• Finance
• Marketing

Qualifications

• 7–12 years of CPG sales experience
• Experience managing major regional grocery customers
• Proven success growing refrigerated or fresh food categories preferred
• Experience working with broker partners is preferred
• Strong analytical capabilities
• Excellent communication & negotiation skills
• Ability to travel approximately 40%

Success Looks Like

Within the first 12 months:

• Grow assigned customer revenue profitably
• Expand distribution
• Strengthen retailer and broker relationships
• Improve promotional effectiveness
• Deliver accurate forecasts
• Become a trusted voice inside the commercial organization