Please mention DailyRemote when applying
See how much of this job your resume covers, and what’s missing.
Want a recruiter to go through it line by line?
Get professional reviewOne click makes a copy of your resume for this role, scores it against the posting, and proposes edits line by line. Your default resume is never changed.
Upload your resume and we draft a letter for this exact role, tailored to what it asks for.
The Member Support Specialist will serve as the voice of WeightWatchers for the Dutch market, providing expert guidance and motivation to members via email and phone. Responsibilities include troubleshooting technical issues, maintaining brand standards, and fostering long-term member engagement through personalized support.
Weight Watchers is the global leader in science-backed weight management, offering an integrated support system built for the GLP-1 era that combines scientific expertise, medication, cutting-edge technology, and human connection. With more than 60 years of experience, Weight Watchers is the most studied commercial weight management program in the world, delivered through its No. 1 U.S. doctor-recommended weight-loss program. Its holistic, personalized approach also includes U.S.-based clinical interventions and access to GLP-1 medications when clinically appropriate, and a global network of coaches and community support. Since 1963, the company has led with science to deliver its members the personalized support they need to reach and sustain their goals. Members can access these solutions directly, or through Weight Watchers for Business’ full-spectrum platform for employers, health plans, and payers. In a landscape crowded with contradictory advice, isolating apps, and one-size-fits-all solutions, Weight Watchers offers a proven path forward that is rooted in research, grounded in empathy and designed to help every member feel better in their body and live a longer, healthier life.
As a Member Support Specialist, you will be the voice of WeightWatchers Customer Care. Channeling a passion for wellness, customer service, and fluent communication in Dutch, you will assist members through email and phone support. In this role, you will answer incoming inquiries, personalize interactions, and provide expert guidance and motivation to help members navigate their program and achieve their health and weight loss goals.
This is a part-time role requiring 25 hours per week, with daily scheduled shifts from 3:00 AM to 7:00 AM EST.
Responsibilities:
Requirements:
Preferred Qualifications
Hourly salary may vary depending on, but not limited to: skills, experience, and location.
At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance.
At WW, cultivating a diverse and inclusive workplace is a priority. We are committed as individuals, as an organization, and as fellow humans to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.
At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind:
Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Featuring 218,575+ Jobs in Support
Answer easy questions
218,575+ jobs across 15+ categories
Get your best job matches
Only hand-screened, legit jobs
Find a remote job faster
No ads, scams, or junk
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
