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Synthio Labs

Medical Information Associate / MSL - Ather Product Testing

Posted 3 hours ago
2-5 years experience
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AI Summary

Test and validate Ather AI conversations for medical accuracy, clinical relevance, and compliance, using approved references and scientific literature. Create gold-standard Q&A sets and test cases, flag inaccuracies and safety risks, and collaborate with medical, product, and engineering teams to improve AI outputs.

Overview


We are looking for a Part-Time Medical Information Associate / MSL to support testing and medical validation for our Ather product line. This role is critical to ensuring our AI medical experts are clinically accurate, medically relevant, and 100% compliant.

You will work closely with Product, Engineering, and Medical Affairs to test conversational AI outputs, review medical information accuracy, create gold-standard responses, and flag compliance risks. This is a flexible, part-time role ideal for someone with a strong medical/pharma background who wants exposure to cutting-edge AI in life sciences.

Responsibilities


Medical Accuracy & Product Testing
  • Test Ather product conversations for medical accuracy, clinical relevance, and tone for HCPs.
  • Review and validate AI-generated responses against approved medical references, PI, and scientific literature.
  • Create and maintain gold-standard Q&A sets, test scripts, and edge cases for medical information queries.
  • Identify and document medical inaccuracies, hallucinations, and compliance risks.

Compliance & Quality
  • Ensure all responses adhere to medical-legal-regulatory (MLR) standards and pharma compliance guidelines.
  • Flag adverse events, off-label queries, and product complaints as per pharmacovigilance SOPs.
  • Collaborate with medical team to define guardrails and approval criteria for AI outputs.

Cross-Functional Collaboration
  • Work directly with product and engineering teams to provide medical feedback and improve model performance.
  • Translate complex medical queries into structured test cases and evaluation criteria.
  • Contribute to medical knowledge base and content curation for Synthio products

Qualifications


Education
  • Advanced degree in Life Sciences - PharmD, MBBS, BDS, M.Pharm, M.Sc Pharmacology / Life Sciences, or equivalent. MSL / Medical Information background preferred.

Experience
  • 3-5 years of experience as Medical Information Associate, MSL, Medical Affairs Associate, or Medical Reviewer in pharma / healthcare.
  • Strong understanding of medical information workflows, MLR review, and pharma compliance.
  • Experience in literature search, fact-checking medical content, and referencing (PubMed, package inserts, etc.).
  • Familiarity with AI tools, LLMs, and prompt evaluation is a strong plus.

Skills
  • Excellent attention to detail and critical thinking for medical accuracy.
  • Strong written communication - ability to write clear, HCP-friendly medical responses.
  • Comfort working in a fast-paced, early-stage startup environment with flexible hours.
  • Ability to work independently, 15-20 hrs/week, with overlap with US hours as needed.


What Makes This Role Unique


  • Directly shape the safety and accuracy of AI medical experts used by real pharma teams.
  • Blend medical affairs expertise with cutting-edge AI product testing.
  • Flexible, part-time, remote role with high ownership and direct access to founders and product team.
  • Be part of building the next generation of compliant AI for life sciences from 0 to 1.

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