Managing Director – Claims and Loss Adjusting

• Set and deliver the strategic vision for the loss adjusting business.
• Drive profitable growth, operational performance and client retention.
• Lead, inspire and develop a high-performing team of claims and loss adjusting professionals.
• Oversee financial performance, budgets and business objectives.
• Ensure excellence in service delivery, technical quality and regulatory compliance.
• Build and maintain senior relationships across clients, brokers, insurers and industry stakeholders.
• Champion innovation, technology and continuous improvement across the business.
• Represent the business externally, enhancing market profile and supporting business development initiatives.

• Significant leadership experience within loss adjusting, claims or insurance operations, with strong technical expertise across Property and/or Casualty claims.
• Proven track record of driving business growth, operational excellence and commercial performance, including P&L responsibility.
• Experienced in leading, developing and motivating high-performing technical teams.
• Strong stakeholder management, communication and influencing skills, with an established network and market credibility.
• ACII or FCII qualified (ACILA/FCILA desirable).
• Strategic, commercial and growth-focused leader with a collaborative approach.
• Highly credible relationship builder, passionate about delivering exceptional client outcomes.
• Innovative and forward-thinking, with the ability to drive change and continuous improvement.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)