Manager, Resale Financial Planning & Analytics

Job Summary:

 JOB DESCRIPTION – FP&A MANAGER 
Location: Remote in the US - Chicago preferred
Division: Ticketmaster NA 
Line Manager: Director of Finance 
Contract Terms: Permanent, Full-Time, 40 hours per week 
 

THE TEAM 
Partnership Finance is a strategic partner to the business, helping leaders make smarter, data-informed decisions that drive growth and performance. We work at the intersection of finance, strategy, and data, translating complex financial information into clear insights and actionable direction. Our team works closely with stakeholders across the organization to forecast performance, identify opportunities, and improve outcomes. Whether it’s guiding investment decisions, enhancing reporting, or uncovering margin and growth opportunities, our work directly shapes how the business operates and scales.
 

THE JOB 
This is a key strategic Global Finance role responsible for setting business expectations and delivering financial results to the CFO, COO and President of Ticketmaster and the finance executives of our parent Live Nation Entertainment. The ideal candidate will partner closely with Revenue Management, Marketing, Category Management and Accounting to deliver actionable financial insights that drive business performance. The candidate must be able to translate detailed financial information to various audiences, persuasively presenting complex business issues and potential solutions in a clear and concise manner. This role is responsible for financial planning, forecasting, variance analysis, and management reporting across our North American and International business. It will be important to proactively build relationships within the team and across departments, as a trusted and reliable source of information and support. Reporting to Ticketmaster’s Director of Finance, this position will work closely with peers in Finance and strategic partners across the division to incorporate real-time data into budgets and forecasts. 

WHAT YOU WILL BE DOING 

• Oversee the month-end close process, including issue resolution, budget owner management, variance analysis, and monthly reporting. 
• Compile, consolidate, and distribute international results and Global Monthly Actuals reporting, including variance analysis. 
• Act as a key contributor/creator of the annual budget and forecast – the two processes work together to plan for and manage spend. 
• Manage marketing spend tracking, reporting, and analytics – including contract monitoring, category-level spend, and margin summaries distributed to Marketing stakeholders. 
• Support recurring operational reporting across pacing, cost tracking, royalty reconciliation, and event-level analytics. 
• Identify data points that are reliable indicators of future performance, continually exploring sources to challenge assumptions, clarify our understanding of financial relationships, and enhance accuracy. 
• Partner with leads across Ticketmaster to reflect departmental priorities into budgets and departmental realities into forecasts. 
• Understand risks & opportunities and incorporate them into sensitivity analysis on short-, medium- and long-term time horizons. 
• Create compelling presentations of business results and forecasts that tell the story of inputs, outputs and delivery in a straightforward manner, tailored to the particular audience. 
• Present forecasts and results to senior finance and business leaders that focus on core themes. 
• Develop and track KPIs that will result in the business meeting its objectives. 
• Identify ways to enhance financial processes and reporting capabilities to drive efficiency. 

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) 

• Bachelor’s degree in marketing strategy or finance
• 5+ years related work experience, preferably proven success in Finance, Analytics, and/or Marketing
• Strong financial modeling and forecasting skills with attention to detail 
• Natural financial literacy with the ability to distill complicated concepts and models into actionable plans to update routinely
• Advanced MS Excel skills, proficient PowerPoint user with experience with BI tools (e.g., OneStream, DOMO, Oracle and SAP)
• Experience with Claude Code, Claude CoWork or similar AI tools a plus

YOU (BEHAVIORAL SKILLS) 

• Comfort with fast-paced, deadline-driven close cycles and seasonal workload fluctuations
• Flexible communication skills that allow you to understand & explain complex relationships within financial data, while condensing to core factors in plain English for those outside Finance, and the ability to partner across departments 
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• A strategic mindset, bias towards action, skepticism of the status quo, and can-do attitude – someone who is not afraid to dig in, uncover problems, and find solutions as a collective team
• Strong interpersonal skills – ability to interact with all disciplines, levels, and cultures and build relationships

BENEFITS & PERKS

Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER 

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values: 
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. 
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team. 
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. 
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. 

EQUAL EMPLOYMENT OPPORTUNITY 

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES 

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.