The specialist will own the go-to-market strategy for Front Gate and Universe, defining product positioning and launch plans. They will collaborate cross-functionally to drive product adoption, manage client communications, and ensure successful product rollouts.
The analyst is responsible for reviewing customer transactions and fraud claims to identify and prevent potential financial losses. They will also conduct order screenings and communicate with customers via phone to verify purchase legitimacy.
The Client Development Director will manage and service a portfolio of sports clients while identifying new business opportunities to drive revenue. They will act as the internal voice of the customer, collaborating with cross-functional teams to ensure client satisfaction and product adoption.
The Senior Product Solutions Specialist provides oversight and support for the Microflex ticketing platform, managing infrastructure and services across international markets. They are responsible for triaging support requests, resolving technical issues, and collaborating with engineering teams to implement long-term fixes.
The Event Programmer is responsible for accurately inputting event data into the Ticketmaster Host system and maintaining high-level communication with clients. They also collaborate with internal teams to ensure efficient event builds and provide support for event-related errors.
The analyst will build and maintain Workday reports and dashboards to provide actionable insights on workforce metrics like turnover, retention, and recruitment. They will also collaborate with HR and business leaders to ensure data accuracy and support the continuous improvement of people analytics capabilities.
