The role involves accurately inputting event data into the Ticketmaster Host system and resolving event-related errors. You will also support clients by building events and maintaining relationships with various internal departments and external promoters.
Lead and scale the product experimentation program by defining governance, measurement standards, and cross-functional testing processes. Partner with stakeholders to interpret experiment results and translate data-driven insights into actionable product strategy and roadmap recommendations.
The Senior Product Solutions Specialist provides oversight and support for the Microflex ticketing platform, managing infrastructure and services across international markets. They are responsible for triaging support requests, resolving technical issues, and collaborating with engineering teams to implement long-term fixes.
