Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for Lithuanian Speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. This is a fantastic opportunity to start your career in a vibrant city while providing excellent customer support within a dynamic team environment.
Responsibilities
- Deliver exceptional customer service support to Lithuanian-speaking clients through phone, email, and live chat.
- Address customer inquiries regarding products and services, ensuring a thorough understanding of their needs.
- Assist with troubleshooting issues and provide effective solutions to enhance the customer experience.
- Maintain accurate records of customer interactions and provide feedback for service improvements.
- Collaborate with team members to escalate and resolve complex customer issues professionally.
- Stay up-to-date with product knowledge and customer service best practices to serve clients effectively.
Requirements
- Fluency in Lithuanian and English, both written and spoken.
- Prior experience in customer service is preferred but not mandatory.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong problem-solving abilities and a proactive attitude.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to relocate to Sofia, Bulgaria, with a positive attitude towards new experiences.
- Basic computer skills and familiarity with customer service software are an asset.
Benefits
- Paid comprehensive training provided
- Secure job with opportunities for career growth
- Competitive salary
- Extra health insurance options
- Choose from over 50 benefits and services
- Welcoming international work atmosphere
- Ongoing support and learning opportunities
- Bonuses for referring new employees
- Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)