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The Legal Intake Specialist will handle inbound SSDI inquiries and conduct initial client intake. They are responsible for gathering and accurately documenting caller information while assessing eligibility based on established guidelines.
This is a remote position.
Key Responsibilities:
Handle inbound SSDI inquiries and conduct initial client intake.
Gather and accurately document caller information.
Assess potential client eligibility based on intake guidelines.
Maintain professionalism and confidentiality when handling sensitive information.
Qualifications:
Excellent English communication skills with a neutral accent.
Previous experience in intake, customer service, or call handling preferred.
Familiarity with SSDI is an advantage.
Spanish proficiency is a plus but not required.
Must be willing to work from 6:00pm - 2:00am Central Time
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