Lead Management & Admin Assistant for a Home Organization Services in US (Home Based Part Time)
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AI Summary
The role involves managing daily administrative tasks, including email, calendar scheduling, and CRM data entry. Additionally, the assistant will handle lead management, sales outreach, and social media content creation to support business growth.
● Manage day-to-day administrative tasks (email, calendar, data entry, follow-ups)
● Organize and manage the company inbox, keeping it clean and up to date
● Respond to incoming emails promptly and professionally, escalating where needed
● Keep our CRM or tracking system up to date and organized
● Handle general customer inquiries and route them appropriately
● Support the owner/team with ad hoc tasks as needed
Lead Management & Sales
● Monitor and manage our Thumbtack account, responding promptly to new leads
● Conduct outbound and follow-up outreach to potential clients via phone, text, and email
● Pitch our services and guide prospects through the sales process to convert them into
clients
● Track leads, follow-ups, and conversions in our CRM or tracking system
● Follow up on quotes/estimates to close the loop on pending leads
Scheduling
● Schedule appointments and consultations between prospects/clients and our team
● Manage the team's calendar to avoid conflicts and keep things running smoothly
● Send appointment reminders and confirmations to reduce no-shows
Social Media & Outreach
● Manage and post content across our social media accounts
● Reach out directly to potential clients to generate new leads and interest
● Monitor engagement and respond to comments/messages
● Support promotions, seasonal campaigns, or ad content as needed
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