Lead Account Manager 3

Lead Account Manager 3 drives revenue growth and maintains client satisfaction by selling AT&T products or services and optimizing key client relationships through tailored solutions.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Client Relationship Management and Sales Growth: Build long-term client relationships, identify upsell and cross-sell opportunities, retain business, and pursue new sales to maximize revenue.
• Problem Resolution and Customer Service: Resolve customer disputes and accounts receivable discrepancies promptly, diffuse potential problems, and ensure ongoing customer satisfaction.
• Contract Management and Strategic Planning: Lead contract renewals, manage addendums, maintain contract inventories, and execute strategic account plans to meet client needs and business goals.
• Industry Knowledge and Market Analysis: Stay updated on industry trends and market conditions, anticipate client needs, and use consultative skills to close sales and deliver valuable solutions.
• Collaboration, and Initiative: Collaborate with internal teams, take initiative for results, and demonstrate comprehensive product/service knowledge.
  

Education/Experience:

• Bachelor’s degree (BS/BA) desired.
• 8+ years of relevant sales experience.
• Advanced knowledge of sales principles, practices, products, and services.
• Strong written and verbal communication skills.
• Advanced data analysis skills.
• Strong problem-solving and analytical skills.

Supervisor: No

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.