Key Account Manager - Trademarks, Designs, Domains / Italian market

Note: Job location : France - Paris or Sophia-Antipolis (hybrid)

Questel's mission is to facilitate the development of innovation in an efficient, safe and sustainable way. We provide an integrated platform of software and services to meet all needs in terms of intellectual property and innovation management.

With more than 20,000 customers in 30 countries, Questel has become a world leader whose IT expertise is recognised throughout the world and is reflected in all its offerings.

Our company, supported by first-class investment funds and based on strong values of entrepreneurship, respect and honesty, pursues both a strategy of strong growth and a commitment to social and environmental responsibility.

If you're looking for a significant career move and a fresh challenge to boot in the field of IP, your next adventure might awaits here  👇

As part of our EMEA Sales Team, reporting directly to the EMEA Sales Director - Trademarks, Designs & Domains, and leveraging our expertise, you are in charge of developing and retaining your customer portfolio in Italy. Using your knowledge and understanding of our clients' needs, the geographic market and the IP industry at large, you will aim at building trust and credibility.  Your action will focus on:

• Developing and maintaining an effective business, sales, and marketing plan for assigned territory
  
• Managing and growing your portfolio of existing accounts, up and cross selling
• Prospecting and developing a new portfolio of clients (support of an Inside sales and marketing department)
• Addressing targeted prospects through convincing of the benefit of our solutions, show its strategic use and demonstrate its value (ROI)
• Monitoring the competitive landscape at your customers and in the market you develop
• Managing a complex sales process (depending on complexity, your sales cycle can be up to 8 months)
• Leveraging of presales and customer success resources
• Retaining customers by your interpersonal skills, establish yourself as a true partner within your large customer’s organization
• Attending events (conferences, exhibitions…), and representing the company at trade shows
• Providing regular reporting focusing on results and actions, proposing an ambitious business development plan to their manager

The perfect match…

• Minimum 5 years of sales experience and account management ideally selling Legal Services or SaaS platforms
• Language skills: You are fluent in English and in Italian. Any other language would be a plus 
• Proven top performer (track record of selling and closing transactions over 100K service)
• Ability to interact with corporate and law firm clients, understand their IP needs, create tailored solutions, and grow revenue
  
• Exceptional analytical, organizational, written, and verbal communication skills
• Excellent listening, negotiation, and presentation skills
• Ability to work independently in a mostly remote, regionally distributed environment, with minimal supervision
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization, including executive and C-level contacts
  
• Commitment to responsiveness and professionalism in managing client expectations and internal collaboration
• Training in “solution” or “customer-centric” selling
• Completely at ease to report, forecast and plan its activity using a CRM  

Join Questel, a growing international group, and live a great human adventure! 🤝

What we offer :

• Full-time, permanent position
• Best of both worlds: dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success!
• Thrive in a flat hierarchy that champions courtesy, honesty, and courage.
• Compensation: competitive package including a very attractive uncapped commission plan
• Work with a diverse range of prestigious international clients (Fortune 500, CAC40etc.)
• International teams: offices in the USA, EMEA and APAC

• Company, products and services are highly recognized in its market worldwide
  

📍 Job location : France - Paris  or Sophia-Antipolis (hybrid) or fully remote from Italy

Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.