SUMMARY: The Key Accounts Manager’s primary focus will be the business development of the CASE market of DKC LLC. Responsible for overseeing sales contracts and key customer relationships, defining service levels, advising on pricing strategies, and driving sales development within the assigned customers. Ensures the execution of the commercial strategy, working closely with the regional operations team to guarantee the fulfillment of agreed service levels. Provides inputs and forecasts for operations activities, including demand, supply, and inventory planning.
DUTIES AND RESPONSIBILITIES:
Sales Strategy and Planning:
- Develop and execute key sales strategies for the CASE market, aligned with company objectives.
- Set sales targets and objectives for the region and ensure they are met or exceeded.
- Analyze market trends and competitors to identify opportunities and threats.
Client Relationship Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Address client needs and ensure high levels of customer satisfaction.
- Negotiate and close high-value sales deals.
Business Development:
- Identify and pursue new business opportunities within the region.
- Develop and maintain a pipeline of potential clients and projects.
- Participate in industry events and networking activities to expand the company’s presence.
Sales Operations:
- Monitor and report on sales performance and key metrics.
- Prepare regular sales forecasts and reports for senior management.
- Ensure compliance with company policies and procedures.
Collaboration:
- Work closely with other departments to support sales efforts.
- Collaborate with sales managers to share best practices and strategies.
- Promote awareness of Dorf Ketal's HSSE policy, objectives and goals in addition to how they can contribute to them.
SUPERVISORY RESPONSIBILITIES:
- This job will not have supervisory responsibilities.
QUALIFICATIONS:
- Education/Experience:
- Bachelor’s degree in Business Management, Chemistry, or Engineering, MBA Preferred
- 10+ years of experience in the oil industry with at least 3 years of sales management experience
- Required Skills/Abilities:
- Excellent leadership skills
- Strong analytical and strategic thinking abilities
- Excellent communication and interpersonal skills
- Ability to travel within the region as required
Work Conditions:
This position requires working in a standard office environment with moderate noise levels, primarily sitting at a computer workstation. This position may require occasional work/travel in an outdoor environment, often in remote locations and/or with exposure to extreme weather conditions and/or moderate-to-loud noise levels. Employees will need to be able to lift light objects, have close vision for computer work, and communicate effectively with colleagues and clients via phone, email, and in-person interactions.