Key Account Manager

At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.

Please review our website:  https://www.kivasales.com/

Job Summary

The Key Account Specialist is responsible for executing retail distribution plans and driving product sales and marketing programs across an assigned California territory. Acting as the primary liaison between Kiva's brand portfolio and retail partners, this role builds strong retailer relationships, ensures full territory coverage each reporting cycle, and works cross-functionally to bring client programs to life on the shelf.

• Bachelor's degree or equivalent experience.
• 3–5 years of sales experience in Cannabis, CPG, Food + Beverage and/or Wine + Spirits industries.
• 1–2 years of experience working with data platforms.
• Organized, accurate, detail-oriented and professional.
• Team player with a positive attitude.
• CRM/HubSpot experience is a plus.
• Google Suite experience recommended.
• Confident communication skills.
• Cannabis product knowledge is a plus.
• Must be 21 years of age or older.
• Must meet KSS’s Motor Vehicle requirements

Work Environment

• This role requires frequent travel to client sites, trade shows, or industry events.
• Work may be performed in varying environments, including offices, retail settings, and outdoor locations.    
• Regular use of a personal  vehicle required
• The work environment may vary daily, requiring adaptability and self-management.

Physical Requirements

• This role operates primarily in the field as well as a remote/home office environment using standard office equipment such as a computer, phone, and video conferencing tools.
• The employee is expected to maintain a professional workspace free from excessive noise or distractions during working hours.
• Frequent travel to client sites, company offices, or team meetings may be necessary based on business needs.
• Regular virtual collaboration with team members across multiple time zones may be required.
• The noise level in the work environment is typically low.
• Employees must have reliable internet access and an appropriate remote workspace that supports confidentiality and productivity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and for applicants with disabilities in our application and hiring process.

California Privacy Notice at Collection – Job Applicants

If you are a California resident we are required to disclose that we collect personal information about you in connection with your application for employment.

Categories of Personal Information Collected:

Identifiers (e.g., name, email, phone number, address)

Professional and employment-related information (e.g., resume, work history, references)

Education information

Background check information (where permitted by law)

Sensitive Personal Information (e.g., Social Security number, driver’s license or government ID number, if required for background checks or legal compliance)

Purposes for Collection:

We collect this information to evaluate your candidacy, communicate with you, conduct background checks (where permitted), comply with legal obligations, and maintain employment records.

We do not sell or share applicant personal information for cross-context behavioral advertising.

We retain your information for as long as reasonably necessary to evaluate your application, comply with legal obligations, and protect our rights.

For more information about how we collect, use, disclose, and retain personal information (and to learn about your California privacy rights) please review our full California Job Applicant Privacy Notice here: https://www.kivaconfections.com/notice-to-applicants

If you are a California resident, you have the right to request access to, correction of, or deletion of your personal information, subject to certain exceptions.

To submit a privacy request, please contact:

talent@kivaconfections.com | 510.610.8968