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The agent is responsible for providing timely, accurate, and empathetic assistance to customers across various channels. They handle inquiries, explain product features, resolve issues, and document solutions while utilizing AI-powered tools.
Annual gross salary range: Min. 15,732€ - Max. 17,805€ (depending on experience)
Volkswagen Group Services is a Volkswagen Group company oriented towards working for Group companies worldwide. We provide services in the areas of production, logistics, data engineering (IT), engineering, quality, business services, human resources, communication and administrative and financial services.
We are focused on our clients’ activities and take responsibility for carrying them out on their behalf.
We are currently looking to grow our team with a Junior Contact Center Agent (Automotive Topics - German Speaker) for our fully remote project.
What we can offer:
Ref. Level: B
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