Italian Speaking Customer Support Specialist

Join Epta International BSC as an Italian-Speaking Customer Support Specialist!

Are you passionate about helping people and ready to build a global career?
At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.

We’re now expanding our team and building an Italian-speaking Customer Support Team. Whether you already have experience or you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.

What You’ll Do

• Provide top-quality support to our Italian-speaking customers via phone and email
• Manage service requests, schedule maintenance visits, and coordinate technician activities
• Log and track cases accurately in our internal systems
• Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
• Collaborate across shifts to keep everything running seamlessly

What Makes You a Great Fit

• Near-native skills in Italian with at least intermediate English
• Strong communication and problem-solving skills
• Organized, detail-oriented, and proactive — even in busy moments
• Comfortable working in a dynamic, multinational environment
• Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
• be located in Hungary or willing to relocate
• Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most

 Why Join Us

At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.

What We offer

• cafeteria package
• flexible remote working/home office opportunity
• easily accessible and newly built office in the heart of Budapest 
• eyeglass & home travel reimbursement 
• peer-to-peer reward system that allows you to acknowledge your colleagues
• volunteering activities that provide you extra holidays in return
• last but not least, an extra holiday for your birthday 🎉

If you’re ready to take the next step in your career journey, we’d love to meet you!
Apply now and become part of Epta’s success story.

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That’s why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

Join Epta, where you'll experience a great blend of new technologies and a modern workplace culture.

We take development opportunities seriously! Take part in a variety of training through our Learning Management System (LMS) Catalogues.

Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.

Balance work and personal life perfectly with our flexible working hours.

Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

At Epta, diversity drives progress. With a presence in over 100 countries, we thrive thanks to the talent and perspectives of our global team. Our commitment to inclusion is embodied in the Epta Diversity & Inclusion Manifesto – a concrete step toward a more equitable future. Created by a 30-member committee representing all regions, the manifesto reflects our belief that leadership means valuing every voice. Through collaboration and shared purpose, we’re building a culture where everyone can grow, contribute, and feel truly seen.

Learn more about Diversity & Inclusion here.

Step into something fresh—apply to be part of Epta’s dynamic team!

Don’t let a few unmet requirements hold you back! If you’re excited about the role and believe you can excel, click “Apply” anyway. We value fresh ideas and energy and can’t wait to see what you’ll bring to the team.