Intermediate Claims Adjuster - Global Hospitality Client

Join our growing team as an Intermediate Claims Adjuster for a Global Hospitality Client. In this remote role, you’ll apply your expertise to meaningful work and play an important role in delivering exceptional service when it matters most.

As a desk adjuster, you’ll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.

The salary range is $50,000 to $76,000 annually

Responsibilities

• Investigation, collection, and analysis of claims information.
• Evaluates coverage, liability and quantum.
• Negotiates, settles, finalizes claims.
• Accurate recording, reporting and presentation of files
• Maintenance of accurate billing, and time and expense records.
• Work with manager to maintain client relations

Qualifications

• At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial liability claims is required
• Knowledge of property and/or bodily injury claims is an asset
• Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required
• Minimum of 4 CIPs completed with ability to obtain a probationary adjusting license for Ontario with the ability to obtain additional licenses across Canada
• Ability to conduct telephone investigations, evaluate, negotiate and settle first- and third-party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent telephone etiquette and courtesy
• Excellent communication skills, must be a team player with a strong commitment to quality and customer service
• French/English Bilingualism would be considered an asset

#LI-CD1

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion