Inside Sales Representative – Hudson Valley / NYC / Albany

About Jetty Extracts:

Jetty Extracts is a premier cannabis extraction company that produces innovative products and world-class cannabis oils, headquartered in Oakland, CA. In 2013, Jetty Extracts began producing extracts and concentrates in San Diego, CA. Jetty is now one of the top extracts and concentrates brands in California.

Starting with a few individuals committed to creating clean, refined cannabis concentrates by the beach, Jetty has evolved into a group of passionate professionals committed to becoming one of the world’s most respected cannabis brands.

While the last several years have seen Jetty grow exponentially, we continue to be committed to craft, working with small farmers, producing the cleanest and tastiest products, and contributing to our communities. As we do so, we continue to support the Shelter Project, the company’s in-house compassion program that has been providing free cannabis oil to cancer patients since 2014.

Position Summary:

The Inside Sales Representative plays a critical cross-functional role that bridges internal sales operations and external retail partnerships. This role is responsible for ensuring that sales reps are empowered with the tools, data, and systems to perform, while ensuring dispensary clients have a smooth, consistent, and value-driven experience from onboarding to reorder.

Key Responsibilities:

Sales Enablement & Internal Support

• Coordinate product launches, trainings, and compliance refreshers with internal teams and key retailers.

• Manage and update all relevant sales tools (Outfield CRM, Google Workspace, etc.).

• Administer and troubleshoot Jetty's sales platforms, including Nabis NY.

Client Success & Communication

• Serve as liaison between sales, distribution (e.g., Nabis), and retail partners.

• Communicate directly with accounts and reps to confirm and resolve order details.

• Assist with onboarding and provide product education and support.

• Manage dispensary engagement activities like vendor days and trainings.

Inventory & Menu Management

• Oversee menu accuracy across Nabis, LeafLink, Dutchie, Jane.

• Update inventory levels and ensure pricing consistency.

• Maintain updated product images and descriptions.

Data, Analytics & Reporting

• Maintain and update BI Platforms / Looker Studio dashboards regularly.

• Build reports on placements, reorder cycles, and sales goals.

• Scrub online menus of retail partners/competitors to assess opportunities. Flag and correct inconsistencies in pricing or presentation.

• Analyze order frequency to flag at-risk accounts.

• Support post-promotion ROI and archive historical data.

Market Intelligence & Opportunity Mapping

• Use internal and third-party data to identify product trends and gaps.

• Maintain a retail target pipeline and provide insights for field sales.

• Share competitive and product positioning reports.

Desired Skills and Experience:

• Experience with Headset or BDSA.

• Background in commission tracking.

• Technical skills for dashboards and automation.

Minimum Requirements:

• 1–3 years in cannabis sales support, customer success, or operations.

• Strong knowledge of NY cannabis market.

• Excellent communication and organizational skills.

• Proficiency in Google Sheets, Looker Studio, CRM systems.

• Experience with digital menus and data platforms.

  Details:

• Location: Hudson Valley / NYC / Albany

• Reports To: Inside Sales Manager

• On-Site Requirements: Fully Remote

• Compensation: $75,000–$80,000 per year

Benefits:

We feel strongly that our employees do their best work when they don’t need to worry as much about some of life's biggest stressors. We pay our employees a living wage, and support them with benefits such as generous PTO, parental leave with day one eligibility, health/dental/vision insurance and a 401k match.

• Health insurance

• 401(k) with 4% match

• Dental insurance

• Vision insurance

• Disability insurance

• Paid time off

• Parental leave

• 10 company-paid holidays

Equity, Inclusion & Accessibility:

Jetty Extracts is an equal opportunity employer committed to equitable hiring practices. We strongly encourage individuals from underrepresented, nontraditional, and justice-impacted backgrounds to apply.

We also provide reasonable accommodations throughout the hiring process. If you require support due to a disability, long-term or chronic condition, mental health condition, sincerely held religious belief, pregnancy-related need, or neurodivergence, please contact us at people@jettyextracts.com.

Check out our latest video showcasing our Solventless line:

https://www.youtube.com/watch?v=by8-yDEyc38&t=41s.