Inside Sales Representative

Inside Sales Representative (Remote, EST Hours)

Schedule: Monday-Friday, 8:00 AM-5:00 PM ET

Location: Fully Remote (Equipment Provided)

Join a growing team supporting leading cosmetic, personal care, and consumer product brands with laboratory testing services. This is a high-impact, customer-facing sales role where you'll manage inbound inquiries, prepare quotes, coordinate testing services, and build long-term client relationships. If you enjoy working with warm leads, providing solutions, and driving revenue growth, we'd love to hear from you.

What You'll Do

• Respond to inbound customer inquiries regarding laboratory testing services.
• Consult with clients to identify the right testing solutions and prepare pricing proposals.
• Create and manage quotes, orders, and customer documentation.
• Coordinate with laboratory, sales, and operations teams to ensure successful project completion.
• Build relationships with new and repeat customers, supporting recurring testing needs.
• Manage 10-15 inquiries daily while providing exceptional customer service.
• Track opportunities and customer activity using Excel, SharePoint, email, and CRM tools.
• Follow up promptly on leads and customer requests, maintaining a high level of responsiveness.

What We're Looking For

• Experience in inside sales, customer service, account management, order processing, or sales support.
• Strong communication and relationship-building skills.
• Experience preparing quotes, handling pricing discussions, or managing customer requests.
• Proficiency with Excel and CRM systems (Salesforce experience is a plus).
• Highly organized with the ability to manage multiple priorities.
• Comfortable working independently in a fully remote environment.

Nice to Have

• Experience in laboratory services, scientific services, testing, or a related industry.
• Interest in cosmetics, personal care, consumer products, or product testing.

Why Join?

✅ 100% Remote (Eastern Time Hours)

✅ Warm inbound leads, no cold calling

✅ Opportunity to manage recurring customer accounts

✅ Collaborative, team-oriented environment

✅ Training provided on testing services and internal processes

✅ Potential for long-term growth and bonus opportunities

This is a Contract to Hire position based out of Elizabeth, NJ.

The pay range for this position is $30.00 - $36.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 16, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.