Inside Channel Manager - West Canada

Inside Channel Manager

Location: Western Canada

Working model: Remote

Make an impact with us

At Milestone Systems, what you do matters. People are at the heart of everything we do, grounded in integrity, collaboration, strong relationships, and a curiosity that drives continuous learning. It is how we work together, learn from one another, embrace new perspectives, and create lasting impact.

Do you enjoy working with sales teams and business partners? Do you enjoy demonstrating exciting technology? Then come join our Inside Channel Team at Milestone Systems!

About the role

The Inside Channel Manager (ICM) will focus on software and hardware sales through the development of Milestone resellers within western Canada. The ICM will work to develop and execute a scalable, cost effective and focused channel partner development process that will help increase the number of active selling partners, see year over year revenue growth and accelerate the sales of newly signed partners.  

This position is fully remote; however, candidates must reside in a major city within the provinces of Alberta or British Columbia. The role reports to the Director of Sales in Canada. Please note that relocation assistance is not provided.

As a Milestone Employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business. 

What you will do

Develop and manage a region of channel partners as mutually agreed with management and field sales personnel. Main focus will be the generation, support and continued growth of: 

• Milestone video management software sales (XProtect) 
• Milestone Analytics software sales (BriefCam)
• Milestone VSaaS sales (Arcules)
• Milestone network video appliance sales (Husky)  
• Existing reseller partner development 
• Provide on-boarding assistance to newly signed channel partners    
• Perform daily live software web demos  
• Lead informative and interactive webinars for resellers and end customers 
• Daily phone calls to assigned key partners to assist in growing their revenue stream with Milestone 
• Document demo & call activities and manage opportunities in Salesforce 
• Sales forecasting 
• Work strategically with field sales, your reseller & solution partners to maximize revenue in your region  
• Quarterly travel into the assigned region required 
• Other tasks as assigned by manager 

What you bring

To be successful in this position, you will need a background in inside sales, sales development, or account management. You will use these skills on a regular basis:

• Software or product demonstration experience
• CRM experience
• Excellent communication and organizational skills
• High level of customer service orientation
• Ability to exercise discretion and independent judgement with important matters 

How we support you

At Milestone, we want you to have the opportunity to do meaningful work, develop your skills and grow your career.

• Individual development plans aligned with your career goals

• Access to training, learning resources, and certivications

• Flexible working arrangements

• supportive leadership and regular feedback

• Opportunities for cross-functional and cross-regional collaboration

• Social activities and spaces to connect with colleagues

What we offer

The annual on-target earnings for this position range from CAD $80,000 to $120,000. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package.

All employees must complete a background check. Employees in fiscal roles are also required to undergo a credit check. All information obtained during these checks is handled confidentially and shared only with authorized personnel.

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer.

Ready to man in impact?

If you are excited about the ICM, we'd love to hear from you.  Apply today and submit your CV in English via our website: www.milestonesys.com.