Information Management & Reporting Officer

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Job Purpose:

The Information Management & Reporting Officer will serve as a core member of both the WFP

Technology Division (TEC) team and the inter-agency Logistics & Telecommunications Cluster

(LTC) Telecoms Area (referred to as ‘LTC Telecoms’), supporting coordination, visibility, and

performance across the Sudan response. Working remotely, the Officer will be responsible for

four main areas:

• Operational Information Management: Collect, organize, analyze, and share

operational information for TEC and LTC Telecoms to support evidence-based planning

and service delivery.

• Monitoring and reporting: Produce clear, timely reporting products that capture TEC

and LTC Telecoms activities, performance, gaps, and operational challenges, including

situation updates, dashboards, analytical reports, and donor-focused materials.

• Advocacy and visibility: Support the development of advocacy and communication

products that highlight TEC/LTC Telecoms priorities, constraints, and contributions at

country, regional, and global levels.

• Fundraising and partnerships support: Provide inputs for proposals, donor briefs, and

partnership materials; support tracking of donor requirements; and help ensure TEC/LTC

Telecoms reporting and visibility commitments are met.

ACCOUNTABILITIES / RESPONSIBILITIES:

Under the supervision of the Head of TEC and in close coordination with the TEC and LTC

Telecoms teams in Sudan, the Information Management & Reporting Officer will be

responsible for the following duties:

1. Information management & operational support

Collect, organize, analyse, and maintain operational information for TEC and LTC

Telecoms.

Manage and update TEC/LTC Telecoms information platforms, country pages, and

shared file systems to ensure accuracy and consistency.

Maintain TEC/LTC Telecoms mailing lists and support internal information-sharing

mechanisms, templates, and documentation standards.

Monitor shared TEC/LTC Telecoms email accounts and direct requests to relevant focal

points.

Coordinate and document TEC/LTC Telecoms meetings, including scheduling, agendas,

and minutes.

Represent TEC/LTC Telecoms in relevant inter-agency IM forums and Working Groups.

2. Reporting & analysis

Produce regular situation reports, factsheets, dashboards, infographics, and other

analytical products summarizing TEC and LTC Telecoms activities, performance, gaps,

and challenges.

Provide inputs to OCHA, WFP Country Office, and inter-agency reporting products,

including internal and external SitReps.

Support the development and maintenance of monitoring tools, including user feedback

surveys, and compile and present survey results.

Serve as an information focal point for TEC/LTC Telecoms, ensuring timely and accurate

reporting to partners and stakeholders.

3. Advocacy & visibility

Prepare and edit content for advocacy and visibility materials, including news updates,

feature stories, briefing notes, and human-interest content highlighting TEC/LTC

Telecoms activities.

Support the development of communication products that raise awareness of

operational constraints, access challenges, and the value of TEC/LTC Telecoms services.

Assist in the procurement and management of TEC/LTC Telecoms visibility items.

4. Fundraising & partnerships support

Contribute to resource mobilization efforts by drafting inputs for proposals, concept

notes, donor briefs, and funding appeals.

Support TEC/LTC Telecoms leadership in tracking donor requirements, reporting

commitments, and partnership engagement activities.

Liaise with donors, NGOs, and UN agencies to gather and disseminate information on

TEC/LTC Telecoms operations and partnership opportunities.

5. General coordination & support

Assist in drafting and editing operational documents such as Concepts of Operations

(CONOPs), project documents, and presentations.

Support coordination between TEC and LTC Telecoms Sudan teams to ensure aligned

messaging, reporting, and information flows.

Perform other related duties as assigned by supervisors.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Advanced University degree in social sciences, international relations,

communications, journalism or related field or First level University degree

with additional years of working experience;

Experience:

A minimum of three (03) years of postgraduate professional

experience in information management, communications or

other related fields.

Experience in working in international contexts is required.

Experience in working in emergency settings, hardship

locations or humanitarian context is desirable.

Knowledge and Skills:

Sound knowledge of Microsoft Windows, MS Excel, MS Word, MS

PowerPoint and other related software is required.

Ability to communicate clearly both orally and in writing,

transforming technical terminology into easily understood

language is required.

Demonstrated analytical and problem-solving skills to

conceptualize issues, think in abstract terms, and analyze numerical data is required.

Knowledge of ICT operations and humanitarian reform /

cluster concept is desirable.

Languages: Fluency (level C) in English essential and Arabic languages

desirable.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.