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Support customer onboarding and software implementation by understanding customer needs, preparing implementation plans, documenting next steps, and helping resolve basic implementation issues. Work with advisors and internal teams to encourage product adoption, deliver customer education, build customer relationships, and improve the implementation experience.
About HighLevel:
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organisation built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts.
About the Role:
We are looking for an Implementation Advisor Apprentice to join our team for a structured 6-month apprenticeship. This full-time programme is designed for someone looking to build a strong foundation in software implementation, customer success, and technology-driven business growth.
Apprentices will be training to become an advisor. They will work on real customer initiatives alongside experienced advisors, gaining hands-on experience in customer onboarding, implementation, business process management, software best practices, and change management.
Responsibilities
Requirements
Nice to Have
HighLevel India Apprenticeship Policy:
This Apprenticeship Policy is issued pursuant to and in compliance with the Apprentices Act, 1961 (as amended), the Apprenticeship Rules, 1992, the National Employability Enhancement Mission (NEEM) Guidelines (if applicable), and the National Apprenticeship Promotion Scheme (NAPS) Guidelines notified by the Ministry of Skill Development and Entrepreneurship.
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary, and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application
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