Human Resources Generalist

HR Generalist

Reports to: HR Manager

Status: Regular, Full-Time, Non-Exempt

Location: Remote, United States of America

POSITION SUMMARY

The HR Generalist partners with leaders and employees to administer, execute, and continuously improve Human Resources programs across the employee lifecycle. This role independently manages recruitment, employee relations, compliance, onboarding, performance management, HR reporting, and policy administration while supporting organizational growth. The HR Generalist serves as a trusted resource to leaders and employees, identifies process improvements, and ensures the consistent application of company policies and employment practices. This position exercises sound judgment, maintains the highest level of confidentiality, and operates with a high degree of ownership, professionalism, and accountability.

ABOUT FIT SOLUTIONS

FIT Solutions is an innovative national IT Services firm, and we are growing every day. We are focused on creating a culture of elite raving fans for our employees that solves business problems for our clients. We are on a mission to impact the lives touched by technology. We teach and promote individuals to set and achieve their personal, professional, and financial goals through the work we do together. Measuring results against best-in-class businesses, we are focused on hitting targets.  We are a humble and adaptable group of people who continue to train, and role play daily in pursuit of our goals. We are a great fit for team members that are aligned and thrive in a fast-paced, results driven environment. 

Primary Objectives:

• Own and execute Human Resources processes across the employee lifecycle.
• Lead full-cycle recruitment efforts to meet hiring goals and maintain an exceptional candidate experience.
• Partner with department leaders to provide guidance on employee relations, performance management, policy interpretation, and workplace issues.
• Analyze HR metrics and trends to recommend process improvements and support business decisions.
• Develop, maintain, and improve HR documentation, SOPs, and employee resources that improve consistency and efficiency.
• Ensure compliance with federal, state, and local employment laws while maintaining accurate HR records.

Secondary Objectives:

• Independently administer employee onboarding, offboarding, transfers, promotions, and organizational changes.
• Serve as the primary point of contact for routine employee relations matters and escalate complex issues appropriately.
• Audit HRIS data, personnel files, and compliance documentation for accuracy and completeness.
• Coordinate annual HR initiatives, including performance reviews, benefits communication, policy acknowledgements, and engagement surveys.
• Support leave administration, accommodations, workplace investigations, and compliance documentation.
• Monitor and manage the HR inbox, ensuring timely responses to employee inquiries.
• Partner with hiring managers to recruit, interview, and hire qualified candidates.
• Process employee status changes accurately within the HRIS.
• Plan and coordinate employee engagement, recognition, and culture initiatives.
• Support Executive Leadership with strategic HR initiatives and special projects.
• Recommend and implement process improvements that enhance efficiency and the employee experience.
• Perform other duties as assigned.

Competencies:

• Strong knowledge of Human Resources principles, employment laws, compliance requirements, workers' compensation, benefits administration, and HR best practices.
• Ability to interpret and consistently apply federal, state, and local employment laws, regulations, and company policies.
• Experience handling employee relations matters with professionalism, sound judgment, and confidentiality.
• Ability to coach leaders and managers on routine employee relations, performance management, and policy interpretation.
• Demonstrated business acumen with the ability to make timely, informed decisions.
• Strong conflict resolution, problem-solving, and critical thinking skills.
• Strong analytical skills with the ability to interpret HR data, identify trends, and recommend improvements.
• Ability to identify process gaps and implement effective, scalable solutions.
• Strong project management, organizational, and time management skills with exceptional attention to detail.
• Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced, evolving environment.
• Demonstrated ability to work independently while exercising sound judgment and minimal supervision.
• Excellent verbal, written, and interpersonal communication skills.
• Demonstrated ability to build effective working relationships and influence positive outcomes across all levels of the organization.
• Ability to influence and support organizational change while maintaining employee trust and engagement.
• Commitment to delivering exceptional customer service to employees, leaders, and external partners.
• Proficiency with Microsoft Office Suite, HRIS platforms, applicant tracking systems (ATS), and other HR technologies.
• Resourceful, proactive, and adaptable with the ability to identify solutions before escalating issues.
• Ability to maintain the highest level of confidentiality, integrity, and professionalism when handling sensitive employee information.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3-5 years of progressive Human Resources experience.
• Experience supporting multiple HR disciplines, including recruitment, employee relations, compliance, performance management, and benefits administration.
• Experience working in a multi-state environment preferred.
• Experience using HRIS, applicant tracking systems (ATS), and reporting tools.
  • Working knowledge of federal, state, and local employment laws.

SHRM-CP or PHR certification preferred.

Benefits:

FIT Solutions has your back, and is proud to offer a rich benefit package to our employees, including:

• Health, Dental & Vision Insurance (premiums paid up to 99% for employee coverage)
  • Options include, PPO, HDHP, HMO and ACO
  • Multiple carrier options
• FSA (dependent and medical), HSA options (for qualified plans) and supplemental insurance options
• $10,000 employer-paid Life Insurance & AD&D (employees have the option to buy up)
• Paid holidays
• Paid time off
• Paid sick leave
• Flexible “hybrid” work environment
• Retirement plan (401K)
• Professional training & development opportunities

PHYSICAL REQUIREMENTS

• Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting
• Requires ability to occasionally lift up to 25lbs
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

AAP/EEO Statement
FIT Solutions is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.  We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics