Please mention DailyRemote when applying
See how much of this job your resume covers, and what’s missing.
Want a recruiter to go through it line by line?
Get professional reviewUpload your resume and we draft a letter for this exact role, tailored to what it asks for.
Provide L1 technical support for hardware and MS Office packages while managing in-house application issues. Document troubleshooting steps and escalate complex technical incidents to appropriate support groups.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Senior Associate-French to join our team in Guadalajara, Jalisco, Mexico.
NTT DATA, Inc. currently seeks a Help Desk Senior Associate FRENCH - Full Time
Location: Remote (candidate MUST LIVE IN GUADALAJARA)
Requirements:
• Availability to work 45 hours per week
• Advanced French and English or Spanish
• Looking to work in IT Environment
• 6 months of experience in Customer Service
We Offer:
• Competitive salary
• Grocery Tickets - 12% of base salary
• 30 days of christmas bonus
• 12 days of vacations • 50% Vacation bonus • 5 personal days per year • Medical insurance (You and your family) • Life insurance• Dental Insurance• Discounts with selected Optics
• Opportunity to grow in the company
Activities
• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments • Answer technical support calls providing and escalating to other support groups • Provide support based on email generated requests or reports • Document troubleshooting steps and detailed description of the customer incidents and requests • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
Helpdesk Senior Associate - French |
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Featuring 219,349+ Jobs in Support
Answer easy questions
219,349+ jobs across 15+ categories
Get your best job matches
Only hand-screened, legit jobs
Find a remote job faster
No ads, scams, or junk
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
