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Social Discovery Group

Head of Supply

Posted 22 days ago
5-10 years experience
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AI Summary

You will own the supply side of a two-sided marketplace by managing demand forecasting, partner economics, and supply-demand balance. Additionally, you will lead partner support and development teams while driving process improvements through data-driven experiments.

Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.

Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.

We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.

We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

We are looking for Head of Supply.

Your main tasks will be:

  • Own the supply side of a two-sided marketplace: keep demand covered by quality, available supply at a sustainable cost.
  • Build the supply planning system: demand forecasting, a sufficiency model and partner order plans, with control over how they're carried out.
  • Manage the supply–demand balance across segments, time slots and formats, separating registered supply from available supply.
  • Lead three areas: Partner Support (automation), Partners Development & Growth (mid-size partners) and Key Partners Success (top 50).
  • Design partner economics and incentives: payouts, commissions, bonuses and the Bronze → Silver → Gold → Platinum tier system, with safeguards against gaming the rules.
  • Own quality and trust: tie partner communication quality to customer retention and stop harmful practices.
  • Drive change from hypothesis to pilot to scaled process, working with analytics and product on cohorts and control groups.

We expect from you:

  • Supply/demand analysis by segment, time slot and format, including setting forecasting tasks for analysts.
  • Partner unit economics: payouts, cost to serve, payback, revenue split.
  • Incentive design: commissions, bonuses, rules and anti-gaming mechanisms.
  • Experience running partner tier systems and the economics of moving partners up the tiers.
  • Partner segmentation, account management and development planning.
  • Operational management: SLAs, quality standards, deviation analysis, process automation.
  • Experiment design and impact measurement: cohorts, control groups, and separating the effect of your own decisions from traffic or product changes.

What do we offer:

  • REMOTE OPPORTUNITY to work full-time;
  • The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment;
  • Vacation 28 calendar days per year;
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • 50% payment for professional training, international conferences, and meetings;
  • Corporate discount for English lessons;
  • ​Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
  • ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.

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