Head of Product Design

What you'll do

• Set and execute a design strategy across our product, website, brand, and marketing experiences.
• Lead, develop, and grow a high-performing team of product and brand designers.
• Set a high bar for craft and create a culture of thoughtful, direct design critique and continuous improvement.
• Think from first principles about complex healthcare experiences and make them simple, intuitive, and beautiful.
• Partner closely with Product, Engineering, Marketing, Sales, and Operations to understand our users and ship high-impact work quickly.

Background we're looking for

• 7+ years of design experience, including 3+ years leading and developing design teams.
• Exceptional design taste and a track record of delivering high-quality product experiences.
• Significant experience as both an individual contributor and design leader.
• Experience setting design direction and raising the quality bar across a team or organization.
• Experience operating in a fast-moving, high-growth technology company.

Experience we’d be particularly excited about

• Experience across both product and brand design.
• Experience simplifying complex or regulated products.
• A background spanning both B2B and B2C experiences.
• Experience working in a fast-moving agency or studio environment.
• Healthcare experience is helpful, but not required.

What to expect

We aim to keep the process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. You can expect:

• Recruiter Conversation: 30 minutes to discuss your background, what you’re looking for, and the role.
• Hiring Manager Conversation: 30 minutes with our President to talk about your experience and approach to design leadership.
• Portfolio Review: 60 minutes with members of the design team to walk through your work and impact.
• Functional Interviews: Three 30-minute conversations with team members to go deeper into how you think, lead, and work with others.
• Executive Conversation: 30 minutes with our CEO to discuss leadership, values, and building at Thatch.