GTM Operations Specialist (Remote, Full Time) [EM011]

About Smart Working

At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being.

Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally.

Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.  

About the Role

We are hiring a GTM Engineer to build and scale a clean, reliable go-to-market data infrastructure powering outbound and CRM operations. This is a foundational, long-term role focused on owning CRM hygiene, building enrichment workflows, and ensuring high-quality, campaign-ready data.

You will work closely with the marketing team to create scalable systems that improve data accuracy, reduce bounce rates, and support outbound growth efforts. This role requires strong attention to detail, operational ownership, and the ability to independently manage workflows end-to-end.

• Own CRM data hygiene and maintain high-quality contact and account data.
• Audit and optimise CRM properties, lifecycle stages, and deduplication processes.
• Build and maintain scalable enrichment workflows in Clay.
• Run enrichment waterfalls (email, phone, LinkedIn, firmographics).
• Manage scraping workflows using Bright Data and Apollo exports.
• Prepare outbound lists and ensure they are campaign-ready with low bounce rates.
• Reduce duplicate and stale records across CRM and data sources.
• Implement and manage email validation workflows.
• Maintain reporting on list health, data completeness, and coverage metrics.
• Document workflows and create repeatable, scalable processes.
• Run light scripts or technical executions where needed.

• 1–3+ years of experience in RevOps, Sales Ops, Growth Ops, GTM Ops, or Data Ops.
• 2+ years of experience with HubSpot CRM (data hygiene, properties, lifecycle stages, deduplication).
• 2+ years of experience using Excel or Google Sheets for data cleaning and formula-based processing.
• 1+ year of experience building workflows in Clay.
• 1–2 years of experience using Apollo for exports and enrichment.
• Strong understanding of CRM data structures and outbound infrastructure.
• Experience preparing high-quality outbound lists with low bounce rates.
• Strong attention to detail and process-oriented mindset.
• Ability to independently own and optimise operational workflows.

• Experience with scraping tools (Bright Data preferred; PhantomBuster or Apify acceptable).
• Experience with enrichment platforms such as Cognism, Lusha, ZoomInfo, or Clearbit.
• Experience using email validation tools such as NeverBounce, ZeroBounce, or Bouncer.
• Experience with outbound sequencing tools (Lemlist, Instantly, Smartlead, Outreach).
• Basic SQL or Python familiarity.
• Experience running light technical scripts or automations.

• Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter)
• No Weekend Work: Real work-life balance, not just words
• Day 1 Benefits: Laptop and full medical insurance provided
• Support That Matters:Mentorship, community, and forums where ideas are shared
• True Belonging: A long-term career where your contributions are valued

At Smart Working, you’ll never be just another remote hire.

Be a Smart Worker — valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.

If that sounds like your kind of place, we’d love to hear your story.