Greek Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a Greek Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role comes with a fully paid relocation package, making it an attractive option for Greek-speaking professionals looking to advance their customer service careers in an international setting.

Responsibilities

• Provide exceptional customer support to Greek-speaking customers through phone, email, and chat.
• Handle inquiries related to products, orders, returns, and general support issues.
• Resolve customer complaints efficiently, ensuring high levels of customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions using CRM systems.
• Stay informed about company products and services to assist customers effectively.
• Collaborate with internal teams to improve the customer experience.
• Participate in continuous training and development programs to enhance skills.

Requirements

• Fluency in Greek and English, both spoken and written.
• Previous experience in customer service or related roles is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-centric approach.
• Proficiency in customer service software and standard office applications.
• Detail-oriented and organized.
• Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered.

Benefits

• Comprehensive training fully covered
• Secure employment along with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Access to over 50 benefits and services tailored to your needs
• A welcoming international workplace culture
• Ongoing support and learning opportunities
• 1500 euro singing bonus
• Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live