General Executive Assistant

Location: Remote (Philippines)
Schedule: U.S. Hours (Final schedule to be confirmed)
Salary: PHP 25,000/month (Part-time)

About the Role

SmartScale360 is hiring a detail-oriented and organized General Executive Assistant to support a U.S.-based business with CRM data entry, contact database management, mailing list organization, address label preparation, and marketing material coordination.

We're looking for someone with strong administrative skills, excellent attention to detail, and proficiency in Microsoft Office, particularly Excel and Word.

The ideal candidate is comfortable managing large amounts of customer information, maintaining accurate records, organizing mailing lists, and preparing professional, print-ready documents and marketing materials.

What You'll Do

• Perform CRM data entry to maintain accurate and up-to-date customer and client records
• Update client information, including names, phone numbers, mailing addresses, and other contact details
• Organize and maintain contact databases to ensure information is accurate, complete, and easily accessible
• Create, update, and manage mailing lists for marketing campaigns and business communications
• Prepare print-ready address labels using Microsoft Word, Excel, or similar tools
• Use Microsoft Word Mail Merge to generate address labels and other personalized mailing materials
• Review and verify customer information to identify duplicate records, missing details, and data entry errors
• Prepare and organize marketing materials using Microsoft Office applications
• Format documents, spreadsheets, mailing lists, and marketing materials according to provided instructions
• Maintain organized digital files and records for easy reference and retrieval
• Coordinate with internal team members regarding database updates, mailing lists, and marketing material requirements
• Ensure accuracy and consistency across CRM records, spreadsheets, address labels, and marketing documents

What We're Looking For

• Previous experience as an Executive Assistant, Virtual Assistant, Administrative Assistant, Data Entry Specialist, or CRM Administrator
• Strong experience in CRM data entry, database management, and contact information maintenance
• Proficiency in Microsoft Excel and Microsoft Word, particularly data organization, formatting, and document preparation
• Experience creating and maintaining contact lists, mailing lists, and customer databases
• Familiarity with Microsoft Word Mail Merge and print-ready address label preparation is highly preferred
• Experience preparing, formatting, and organizing marketing materials using Microsoft Office
• Excellent data entry accuracy and strong attention to detail
• Ability to identify and correct duplicate, incomplete, or inaccurate customer information
• Strong organizational, time-management, and multitasking skills
• Good written and verbal English communication skills
• Comfortable following detailed instructions and maintaining consistent formatting standards
• Proactive, dependable, resourceful, and able to work independently
• Tech-savvy and comfortable learning new CRM systems and administrative tools
• Able to handle confidential customer information professionally
• Comfortable working remotely with U.S.-based teams and clients

Tools You'll Use

• CRM Platforms: Customer information management, contact database updates, and record maintenance
• Microsoft Excel: Data entry, contact lists, mailing lists, sorting, filtering, and spreadsheet organization
• Microsoft Word: Mail Merge, address labels, document formatting, and print-ready materials
• Microsoft PowerPoint: Basic marketing presentations and promotional materials
• Microsoft Office: General administrative documentation and marketing material preparation
• Google Sheets: Contact database organization and spreadsheet management
• Email & Communication: Gmail, Microsoft Outlook, and other business communication tools
• File Management: Google Drive, OneDrive, or similar document storage platforms

Work-From-Home Requirements

• Laptop/PC: Intel i5 (or equivalent) with at least 8GB RAM
• Internet: Stable 100 Mbps connection
• Backup: Secondary internet connection and reliable power source
• Work Environment: Professional, quiet, and suitable for customer communication

Schedule

• Work Schedule: Part-time; final schedule to be confirmed by the client
• Availability: Must be available based on client operational needs
• Shift: Must be flexible to work U.S. business hours

Please ensure you have an open and flexible schedule until your final work hours are confirmed.

Why Join SmartScale360?

• Permanent remote work
• Competitive compensation
• Healthcare benefits
• Annual performance appraisal
• Career growth opportunities
• Training and professional development
• Opportunity to work with established U.S.-based businesses
• Supportive and collaborative remote team

Apply Today!

Are you an experienced Executive Assistant, Virtual Assistant, or Administrative Support Specialist with strong Microsoft Office and CRM data entry skills?

If you're proficient in Microsoft Excel, Word, Mail Merge, contact database management, mailing lists, and marketing material preparation, we'd love to hear from you!

Apply today and grow your career with SmartScale360.

Note: To help streamline the hiring process, applicants are encouraged to secure an NBI Clearance early to avoid delays during client matching.